Help Center

How do I book a Sonder?

You can easily book a Sonder on Sonder.com or your Sonder App following these steps: 

 

Step 1. Enter your booking details:
Choose your city, check-in and check-out dates, and the number of guests, then click ‘Search.’

 

Step 2. Narrow down your search results:
If you’d like to be close to a specific address or neighborhood, type it into the ‘Address or area’ textbox. You can also add filters such as parking, breakfast, or in-suite laundry and view the results in order of popularity, price, or distance using the ‘Sort by’ dropdown. 

 

Step 3. Explore the available Sonders:
Select ‘See what’s available’ to learn more about each building and offered room types. Review the ratings, included amenities, extra services, booking policies, and room specifics. You can also see a breakdown of the pricing by hovering over the ‘i’ icon under the listed rate. 

 

Step 4. Book the Sonder space that fits your needs:
Once you find the space that’s just right for you, click ‘Book.’ If you have a Sonder account, log in; if not, simply fill out the ‘Guest Info’ to create one. If prompted, select your preferred rate plan (the refundable Flex Rate or nonrefundable Economy Rate). You can also select any extra services, like parking or early check-in, if available. Finally, choose your preferred payment method (you can check accepted methods here) and click ‘Complete booking’ to finalize your stay!

 

Step 5. Complete pre-arrival verification:
All Sonder travelers must complete our pre-arrival verification process to receive room numbers and access codes. See How do I complete Sonder's pre-arrival verification? for more information.

 

We strongly encourage you to complete pre-arrival verification as soon as possible to ensure a smooth and hassle-free arrival.

 

Need help finding your perfect space? Call our Reservations Team by clicking here and selecting your country's phone number or email us at [email protected]. For stays 90 nights and longer, please email our Sales Team at [email protected]m. For business travel or group bookings of 10 or more Sonders, please fill out the appropriate form here


Frequently Asked Questions

How old do I have to be to book and stay with Sonder?

  • The person making the booking must be at least 18 years old.
  • Someone 18 years or older is required to be present for the duration of the booking.

Please note that some Sonders have a minimum booking and stay age requirement of 21 years (21+). This will be noted on the listing. 

 

How do I redeem or earn Bonvoy points for my Sonder stay? 
Click here to learn more about our partnership with Marriott.


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