Double-check that the Chromecast and the mobile device or tablet you are using to set up Chromecast with are both on the same Wi-Fi network.
The steps below should help you get onto Chromecast if this is your first time using it:
- Plugin Chromecast
- Install the Google Home app
- Make sure to connect your mobile device/tablet to the same Wi-Fi network that you intend to use to set up your Chromecast device
- Open the Google Home App
- Follow the steps in the Google Home App
- If you don’t see the steps to set up your Chromecast:
- At the top left of the Google Home app home screen, tap Add Set up device Set up new devices.
- Follow the remaining steps on the screen.
You should now be set up. If you still need help, then please contact us.