Duane Street Hotel Tribeca, Belvilla District 6 Formerly Sonder | Apartment in Tribeca, New York

“The hotel conditions were awful. The room extremely small and dirty, full of dust. The bathroom floor gets all wet when showering. There were small weird insects in the bathroom floor. This is under no circumstances a 4 star hotel.”

“Definitely not as nice as the photos would have you believe. Lobby was… not a lobby. Very dirty. Strange experience. Beds - terribly uncomfortable. Would recommend spending your money elsewhere…”

“This hotel is super weird - it's all self check-in it's outdated, feels super weird. There was peeling paint in my room”

“It was not clearly spelled out that you cannot check in before 4:00. I was told that an access code would be sent to with 24 hrs of check in. I had to call the listing number just minutes before that time and request it. This was frustrating to have to do after traveling all day. At that time I was told there was an extra $70 due which was not on the original booking receipt. I thought Hotels.com always listed the total price when you booked. It was also frustrating that there was no one in the lobby to personally handle problems. The hotel was clean except that there was a towel bar in the bathroom that kept falling off the wall, leaving no where to hang towels.”

“The check in process was a little challenging because we did not get the information for online check in, but Ravi was amazing, warm and welcoming, and helped us through check in. The location is very convenient.”

“This is a very run down hotel in lower Manhattan. The entire property was pretty worn and there was a strange, abandoned cafe in the entry. The room we had was basically on the street and while the windows did a good job of blocking the sound, the constant door slamming in the hallway and stairwell more than made up for that. The shower didn’t work, there were no cups, the TV took about 15 mins of troubleshooting before it would work. We asked to be moved as soon as we saw the room but were told that wasn’t possible. I travel a ton for work and I can’t remember staying in a worse hotel. I would avoid this if you can.”

“Clean room, helpful staff, great area. Had a refrigerator but not a microwave. Bed was comfy even though only slept in for four hours.”

“Good location in a less hectic part of the city.”

“Good location”

“They kick us out early because they were closing doors. We had to rush out of the hotel way earlier than our check out time. ”