Our standard check-in time is 4 p.m. and check-out time is 11 a.m.
All available early check-in and late check-out time slots are exclusively viewed and booked via self-serve on the Sonder app or the My Stays page of our website. Most of our available slots come at an additional cost that varies based on time. Contacting a representative will not lead to additional time slots as they see what you see, therefore it is recommended not to reach out to a representative for this purpose.
You may also adjust your arrival time if you expect to arrive at your Sonder past the standard 4 p.m. check-in time or plan to leave your Sonder earlier than the required 11 a.m. check-out time.
Steps to process a request:
Sonder app:
- Download the Sonder app.
- Log in to your Sonder account or use the "Find my reservation" tool.
- Navigate to the “Stays” tab.
- Select your current/upcoming reservation if multiple reservations exist.
- Select the “Edit check-in time” or “Edit check-out time” button.
- Select the desired time, if available.
- Complete the required payment, if required, to confirm your new check-in/out time.
Sonder.com:
- Head to your profile.
- Navigate to your current/upcoming stay.
- Under "Reservation Confirmed. You're all set!" select “Manage Reservation...”
- Select “Edit check-in time” or “Edit check-out time.”
- Select the desired time, if available.
- Complete the required payment, if required, to confirm your new check-in/out time.
If there aren’t any open time slots, check out these alternative options in the Sonder app:
- Explore luggage storage options.
- Check out a local café while you wait for your Sonder to become available.
- Extend your stay a night so you're guaranteed early check-in or late check-out.