Aloft by Marriott Katy Mills | Hotel in Katy, Texas

“The only complaint I would have about this location was during my stay, there was a very large party going on and parking was terrible. I could not find a parking space within the parking lot. Fortunately, I was working overnight and when I returned early in the morning, parking had cleared”

“Breakfast”

“Great location hotel was cool first room wasn't that clean but they did a great job accommodating us with another toom and we had no issues after that”

“Great overall experience”

“It was nice, convenient and pleasant place to stay.”

“This hotel is in rough shape. From out of order elevator to torn carpet and patched paint in the room. This property just feels run down. Hotel bar is expensive but well stocked. Convenience store is ok but breakfast is lacking so down count on a meal here. During a multi hour power outage there was zero efforts to make the time better with 20 of us sitting in the lobby unable to check in or open any doors. We ended up going to the mall next door where power was on to get dinner and work. No backup generator in an area known for lightning??? Hotel also appears to be staffed by maybe 3 people max including front desk, housekeeping etc.”

“The A/C in our room wouldn't go below 70; we had to set it for 66 in order to get it to blow enough for 70. 68 kept it at 72. But keep in mind this is Texas where summer starts early, so the sun was pounding through the shade drawn. The water doesn't get above lukewarm, which I figure is another conservation method, but I feel like there should be a sign to give a heads up. I'd even pay a surcharge for hotter water than what we got. The bed was noisy, which might matter to couples looking to stay here. The bar, WXYZ, wasn't open most of the time. Only 6-8, and I didn't know about Re:Fuel until a day in when I saw it online. But I didn't see it in the hotel, and the front desk never mentioned it. Also, at one point we tried to call down for towels but the phone in our room didn't work. They have the shower products in containers on the wall, which is great, except they refill those bottles instead of replacing them- so I ended up conditioning my hair with body wash and the body wash container was empty. My husband was able to get conditioner from the front desk, but if it's not easy for maid service to refill the containers correctly, a different method might be better. Also, bring your own pillow unless you like having to stack flat pillows. After thinking about all of this, I'd probably rate our stay at a 1 or 2, but my hotel mates made it an enjoyable stay so my initial rating was optimistic and made with rose-colored glasses. Other Alofts might be better.”

“Rooms were not very clean. Mainly the bathroom. Staff was extremely helpful and courteous.”

“Fast check in, clean room”

“The manager on staff was so accommodating. We were greeted and she instantly saw we needed a room closer to an elevator - so my husband wouldn’t have to walk too far down a hallway. The dogs were welcomed and treats offered upon check-in! We took the grandchildren swimming and when I asked for some water - the bartender brought a hugh pitcher of ice water out to the pool - no charge! If you stay here please order the charcuterie tray/board- excellent late night snack - well worth the dime! We will be visiting this property again”