Art Hotel Aachen | Hotel in Aachen

“Review for an overnight stay booked shortly before arriving in Aachen. Travelling by car the sat nav picked the sister Art Hotel Superior instead! Not unusual. The correct Comfort hotel is not far from it. Not very clear from the road, sits behind a car wash! That said, check in was straightforward, friendly and efficient. The room was OK, bathroom/shower very clean. Liked the in-room safe, shame no tea/coffee machine. Small balcony. Bad weather meant we did not try to get into the city centre so not sure of the public transport link, this seems a fairly remote suburb. Parking on site was convenient, but filled up quickly so later arrivals may need to park across from the hotel. Dinner in the hotel was OK. Did not take the Continental breakfast as it seemed expensive. On balance a reasonable choice for road based touring. Suggest research location that it suits your needs especially re public transportation as this appears to be in a quiet residential area. And make sure you go the right Art Hotel!”

“The rooms were clean and comfortable. The showers were deliciously powerful and hot. The staff were incredibly helpful and friendly. Breakfast was completely worth it. The sauna was just what I needed. I would totally stay here again.”

“The room was ok. They don’t make room every day. Not much of amenities around and running by some moody and unfriendly women. Most German are very friendly n warmed people but not at this hotel. Yesterday we went swimming in the dark without light, a young Asian girl came down to turn in the light. She didn’t apologize at all for the inconvenience and instead she was yelling n screaming at me about where I can turn the light on. I paid to stay there and not to turn on the light for them. She didn’t even bother to come near the pool to talk to us. Just stood at the other end like we got covid. We will not stay there again and even free”

“Perfect hotel. Clean staff very helpful”

“Comfortable stay”

“Nice room at nice price ”

“As a traveler with some experience of this quality of hotel I was surprised by the unfriendliness of staff. All business, no warmth, everything felt soulless. Did I want my towels changed in the morning? No explanation of sustainability practices, just questions. No bottled water in the room. Clean towels that had seen their day. Nothing to make a guest feel at home. Bare essentials. I doubled the duvet for warmth. Breakfast was average. Grateful to see fresh fruit. Where was the toaster? Didn’t have one! In 2024 this felt more like a hostel than an art hotel. Maybe Aachen has unique standards. This is a hotel I do not recommend if you are seeking convenience to train station, service staff warmth and the sense that you, not your payments, are top priority.”

“Our stay in this Hotel was very good. ”

“Ok”

“Alt var problemfritt”