Ayatoure Hotel | Hotel in Bulancak, Giresun

“We recently stayed at this hotel in Giresun. Overall, it was an acceptable experience given the city, but there are several things that need serious improvement. First, the shower was clogged, which made using it very uncomfortable. At breakfast, we were told there was no coffee, even though there clearly was some available. We suspect this was simply due to a lazy or inattentive staff member at the breakfast service, which felt a bit disrespectful to guests. The biggest issue, however, was the noise. The restaurant had live music until 23:00, which wouldn’t have been a problem if the rooms had better sound insulation—but they don’t. After the music ended, staff moved chairs around noisily for what felt like ages, making it very hard to sleep. The air conditioning also did not function properly, leaving the room stuffy and uncomfortable. On the positive side, most of the staff were genuinely kind and helpful, and we want to thank them for their friendliness. In the end, we rate it 6/10 because this is Giresun—a smaller city where you can’t really expect premium service or facilities. But if this hotel were in a big city with more competition and higher expectations, it would only deserve a 3/10”

“When we arrived there was no porter service to help with the luggage’s and despite being informed prior to arrival I would be able to park in the car park, there was no space so had to keep my car on the street. The massage service was excellent. When it rained water was leaking into the restaurant during breakfast. The hotel despite being only a year old requires work. ”

“Everything was perfect... breakfast the best...I order meals for dinner were so delicious ... blonde lady in restaurant was professional”