beHOME Phuket  |  Hotel in Ban Bo Han

Clean and friendly people

TLDR; unhelpful manager, late and unreliable check-in time with no compensation, and no airport transfer. We decided to book here due to the proximity to the airport and because it advertised a free one way airport transfer. The check-in time was 2pm. We arrived at 3:30pm and were told that the room wasn't available yet. We waited until 4:10 in the small lobby until the room was ready. During that time, I asked about the airport transfer and they said it was only available before 10:15am. This didn't work for us because our flight was later. There was no discount or apology offered for the late access to the room or the extremely limited options for the airport transfer. In my interaction with the manager I suggested that if the airport transfer is extremely limited in terms of timing, that should be advertised on their listing and she just completely ignored me.

This hotel provided free shuttle from Phuket airport. The distance is short but when it rains hard, its helpful. My room had a microwave oven, a refrigerator with full freezer, and even a washer. For relaxing and quiet time this hotel is highly recommended. Naiyang beach is close by but this part of Naiyang beach belongs to national park so there's entrance fee but it's free after 5pm.

This property isn't for everyone, it's a self service apartment building and it provides all the comfort for someone looking for a long or short stay, close to the airport and relatively accessible for most tours for hotel pickup. The property is also close to many walkable attractions so I was thoroughly satisfied and will definitely return. Note; this is more suitable for single/couples and not families.

What a great place to stay! Walking distance from airport, yet absolutely no airplanes to be heard! Also walk 3 minutes to the beautiful beach! Opal was a very sweet lady ready to help with anything you may need! Thank you BeHome!! 😊

Friendly staff, great location

Firstly, i booked 4 nights separately. When i checked in i was very tired. Given room 309, right away noticed unpleasant smell, being tired i didn't complain. After a shower the smell was very bad. Coming from the drains. Musty sewage smell. Too tired to complain or move rooms i promptly fell asleep. When i woke was feeling quite ill with a headache. As i had 3 more nights booked i requested a room that doesn't smell. I was shown room 209 and 504. Both rooms were fine without horrendous smell. Im now staying in room 504. In the bathroom there is some smell but its acceptable, no comparison to room 309. Difficult to rate this as overall the rooms are well appointed and clean. I will inquire at reception tomorrow why i was put in a room that has a serious issue with obvious noxious smell. As there were other rooms available that are ok. Its quite common in Thailand builders dont install septic traps in the plumbing which prevents septic tank fumes back into the rooms. ***Advice for the owner, manager make sure to rectify this issue. Its a health hazard.***

OK room for one night near airport. Very clean, quiet and safe. And free transport to airport!

This was a clean and convenient hotel to the airport. I needed to check in late on New Years Eve and leave early New Years Morning. I called before to arrange the check in. Someone was there to check me in and the driver did the free shuttle to the airport was ready when I walked out. It was a five minute drive to the airport. Perfect for my short term needs.

My husband and I, traveled together from a really far, long and tiring flight from Miami, FL., U.S.A. to spend our two week vacation together in Thailand in September in celebration of my birthday on September 17th and Rosh Hashanah my Jewish new year 5784. We enjoyed our trip together. We only stayed One night at beHOME Phuket hotel since we had a flight to catch the next day from Phuket to Bangkok to return back home to my country in the U.S.A. Places nearby the hotel that I recommend to visit is Nai Yang Beach; Sirinath National Park and go to the Naiyang Cafe to eat the best and most delightful and delicious food of breakfast, lunch and dinner.