Belem Hotel | Hotel in Pombal

We LOVED our experience at the Belem Hotel- we were treated like relatives who came for a visit- seriously!!! We can’t wait to go back - as now we are going back to visit our friends!!

Excellent

ALL GREAT except perhaps the bedroom doors should be fully soundproofed because I could hear every word of anybody walking in the corridor. The rooms are very close to the elevator so anybody shouting wakes us up. The TV channels did not work, they all had bad signal, but luckily I could watch youtube, although it was not the same. You need to check the TV signal for all channels.

Super experience.

The hotel location was perfect as far as distances between major cities. The staff were so helpful, courteous and friendly offering suggestions for sightseeing and eating. The rooms were very clean with plenty of space. The breakfast choices were excellent and they offered to make eggs any style if preferred. I highly recommend this hotel and will stay here again when I come back to Portugal

Last time I stayed here I loved it and customer service was excellent. But this time my room (first floor, above the kitchen) was too noisy in the day and too noisy at night (I could hear noises coming from above and below), so that may be an issue for those who want to sleep. Breakfast was definitely not as good as last time. Although I appreciate the non-milk options, which were plenty, given how wonderful breakfast was in other hotels I stayed this year, breakfast here lacked "love" and care. Things were not refilled immediately, so I had to ask for items more than once. Choices were very limited but definitely enough for a local. Service was good enough but not with the "love" I felt last time. I felt just like a nuisance number, rather than a welcome guest. The hotel was filled with contract workers, which happens often in Pombal hotels, so the whole atmosphere was very loud and very busy. I saw no tourists, only contract workers (maybe builders, or something similar). So in my opinion tourists were not treated as preciously as last time, because they are no longer the main type of guest. My room, at the back, was extremely small but enough for 1 person and definitely made nice by the lovely balcony. The rooms facing the road are larger but I chose the small one since I don't like the main road traffic, which in my opinion makes the balcony less pleasant. Beds are comfortable enough but the pillows were not, compared to other hotels. But VERY CLEAN overall.

Very helpful staff! Big bed! Clean and nice.

Staff very friendly. Breakfast delicious. Would definitely return some day. Thank you

Had a wonderful stay with Belem Hotel, thank you to all the team :)

Very friendly staff, nice breakfast included