Bentley's Inn | Hotel in Stratford, Ontario

“Nice room. Brighter than expected thanks to the skylight. Very quiet - you wouldn’t guess that it is upstairs from a busy bar/restaurant. Really effective AC. We were a bit surprised to find the bathroom was upstairs at the loft level. Room was kind of humid - towels never seemed to dry. Fridge worked well but did not have a freezer compartment.”

“Nice clean room with comfortable beds and decor. BUT Located in the middle of the building so no windows only a skylight. The check in was a mess because the bar staff checked us in and couldn’t answer questions. If you book this place, unload your bags in the parking directly behind the building and bring your bags up THEN go to the parking lot indicated, it’s across the street.”

“The 14 or 16 stairs to reach our room was acceptable. The king size bed was great, the room was clean and quiet. Kitchen and lounge area was very nice with generous spaces. The bathroom was clean and roomy but the deal breaker for us not returning, was the additional 14 to 16 stairs to get to the bathroom in our room. We saw a picture of the room with a staircase and comments on the bathroom being upstairs. We call and heard that only some rooms are like that. We arranged not to have those rooms. But when we arrived, it seems all the rooms are like that. It is tough for some to use the stairs at all, so we made it work as best we could.”

“The perfect location if you’re visiting the Festival! You can walk to all the theaters, the pub below is open until 2am!”

“Loved everything about this place except for the lack of information about the stairs. The lofts were located up a flight of stairs and the bathrooms in the lofts were located on the second level with the twin beds. If I had known this before booking, I would have booked other rooms. We had people in our party who had very heavy suitcases who would have packed a smaller overnight bag had they known. It was also very awkward using the bathroom next to my sleeping adult daughter. If it's kids sleeping in the twin beds, great! If it is all adults in your group, find another place.”

“It was a very nice place to stay. It's in a good lication”

“I found everything about the Bentley great except that I did not know that the bathroom was on the second floor of our loft. I have mild mobility issues, however it was manageable.. The location of the inn was perfect for us, and right in the middle of downtown. The food at the restaurant was great. I would definately stay again.”

“Keys that didn’t work posed a problem. I couldn’t get into my room around noonish; staff couldn’t either, not even with the master key. So I couldn’t refresh myself properly. We went to a play then afterwards we were informed they couldn’t guarantee entry! They suggested we move rooms, but we had dinner and theatre reservations, so no time. Not sure if a locksmith was called, or what the problem was. Luckily the key worked upon return. Also, the in-room info said room cleaning was between 10 and 1 pm. No one showed up, so we started getting ready afterwards. At 1:25, a housekeeper knocked and asked if we needed anything. We asked if she could back as we were getting ready to leave. She said she was leaving so couldn’t come back to clean the room. The beds didn’t have fitted bottom sheets, so the entire sheet situation was in disarray each morning. The sheets weren’t large enough to stay tucked in. I did speak with staff, and we got the beds made. (Our original room we had reserved had malfunctioning A/C, so we were assigned another room upon arrival. They managed to fix that quickly, but we didn’t want to move rooms to the original reserved room.) Everything else was fine, but the operational uncertainties affected our comfort and sense of security and made me feel I was accommodating them a bit too often.”

“A great way to be in the heart of Stratford, walkable to shops and theaters, with separate sleeping areas for teens or older kids, and free underground parking nearby. You just have to be OK with stairs - both to carry your luggage up to your room and down again, because there is no elevator, and to go to the bathroom if you’re sleeping on the main level of your loft-style room. (Also be advised that if you’re sensitive to morning light, and thinking about sleeping late, the skylight in your loft will have other ideas in summer months…) We absolutely love this location, the food at Bentley’s (lunch, dinner and late night/bar, no breakfast) and the recently renovated rooms which include mini fridges, small microwaves and sinks, Keurig coffeemakers, electric teakettles, basic dishes (no bowls) and ironing boards. The WiFi connection using a QR code or password from the TV screen is seamless, and for Michiganders/other Americans the TV has several US channels. But really, if you’re coming to Stratford, don’t sit in your room watching TV - there’s too much else to do!”

“Lovely stay!”