Best Western Plus Bonham | Hotel in Bonham, Texas

“Great place to stay. Breakfast was super. Clean. ”

“The ice machine was not working during our stay, was told to go to the neighboring hotel to get ice if we needed any - should have purchased bags of ice to accommodate your visitors especially since the machine had been down for several days. only ONE ice machine for guests. At breakfast the toaster and microwave were not working the 1st morning and the yogurt machine was not functioning both days. As an adult children's juice boxes are not something I want to drink from, quality of juice is way below average and the straws are way too small. The shower curtain had SEVERAL faded stains and should have been replaced. No do not disturb sign in room, had to make our own. The front desk staff were professional, personable and apologetic, however for a new hotel we found these issues unacceptable.”

“The property was new. The breakfast was the only demerit I would give it. Why does Best Western always serve an "out of a box" breakfast? The eggs were probably the worst of the items on the menu. ”

“Staff was undeniably amazing. Every single one that tended to my family. They accommodated our needs to the best of their abilities. I’m super impressed. Thank you best western ! ”

“I didnt get any names, but the lady at the front desk was wonderful!!! The lady that did the breakfast was so nice and helpful as well. The room was clean and comfy. We would stay here again 100%.”

“Amazing facility ”

“Great stay.”

“ New place still working out some issues but check in stall we’re so helpful. Breakfast was excellent/Judy was the nicest person. My suggestion would be for home office get some there that knows how to set up rooms. The gal that did the set up missed a lot of needs for visitors and from what I understand had the staff move furniture from the useful/workable set that was originally placed in the correct area. I still rate it a 10 - all issues can be fixed with little more time. It was so nice to have a good bed and really great towels”

“This is a brand new hotel. So they still have some issues that need to be fixed. But I just went with it. First room had no tv access and door wouldn’t lock but they switched us to another room. But someone was there but it was quickly fixed. Wasn’t a bid deal he had just walked in and realized he was given wrong room. System has some quirks that need fixing. But again they were really nice about everything. The beds were awesome. Pillows were amazing. The AC worked great. You have to wait for a bit for one warm/hot water but hey it’s super hot outside so no biggie. Breakfast was a country breakfast and the pancake machine was awesome. So far beat one I have seen work that great. Judy was awesome. Very friendly and she will let you know how to work the pancake machine and where everything is located so you can eat well!!! Over all we enjoyed it. I understand how things can happen so for me this wasn’t a deal breaker. I will be back if I’m ever out this way again. Be kind to others and understanding and then things will work out for you. Very nice place. Thank you for your kindness towards us and Judy again was amazing!!! ”