Best Western Plus West Edmonton | Hotel in West Edmonton, Alberta

“Clean spacious rooms. Breakfast was good surprisingly I got a peek and watched them bake muffins fresh .”

“This hotel is outdated and the rooms are in need of a refresh. The mattresses are horrible and cheap. The hot water in the room was non existent. Pool needs a good clean. Ladder is broken and you can see the rust on the tiles water was very misty.”

“The room was clearly renovated, clean and spacious. There were many amenities onsite even though we didn’t take advantage of them as we had planned our trip to be out of the hotel. The breakfast was okay- typical for a hotel. However, when we first arrived we were given keys to a dirty room. Not a big deal- went back to the desk and the attendant was very apologetic. But then she said the property was completely sold out and she didn’t have any more rooms for me and that she’d find another hotel for me somewhere in the city. At this point im sure she could see the panick on my face as I don’t drive in major cities. She eventually switched me to another room of a guest who hadn’t arrived yet and figured out, with the support of her manager, a way to get my previously assigned room cleaned before the other guest arrived. They did offer me a 20% discount on the first night because of this situation. Also, during our last morning breakfast they allowed the hockey team staying here to gather in the room to watch one of their previous games. It was so loud i had to leave before finishing my breakfast.”

“Staff was great and helpful, breakfast was good, hot tub was good, but can be a bit too hot, the pool was good, warm and not cold Room was clean, I found the mattress was too soft, my opinion.”

“Great room, very clean and spacious, all the front desk staff were helpful and plenty of choice for breakfast”

“Great hotel! We have a little games room for the kids and a free slushy machine! Perfect getaway for family”

“Okay”

“Front desk staff are amazing, room was clean and the hotel is dog friendly. Easy access to outside to take dog out.”

“This was the cleanest hotel I've ever been in. Had a lovely shower, comfy beds and pillows, and really friendly and helpful staff everywhere. Upon arrival, they noticed it had been my birthday within the last couple of weeks and offered a complementary upgraded suite! This was lovely as it was unexpected. There was also a complementary coffee machine and a hot breakfast, both with many options and some different things than you'd usually find in a complementary breakfast buffet. Really great experience and we'll definitely be back!”

“Excellent and clean facilities”