Chateau Suites  |  Hotel in Norristown

More of a motel but was nice. Rooms are connected straight to the outside from the room (you open up your door into the parking lot). Quiet besides a large wedding party, but we were out late so we didn't care much. Front desk took a little while to reach us because no one was there BUT you call a number and the guy came right in. Ample parking, decent area, and Wawa and Popeyes next door. Would stay again.

The went to check in and my room was given away to another guest. The clerk/manager told me the person had the same name so he didnt need identification. Towels and wash clothes were dirty and he never accommodated my 2nd room. The only good thing is the option was pay at the property. Very horrible customer service.

Bed was really hard toilet was running out the bathroom into the rm cops was around there so when that happens it doesn't make you feel safe tv didn't work properly like it was one of the toughest nights I have had in a very long time an I dont write negative comments but I really have to be honest about this property

The room was clean, the bed was somewhat comfortable, the soap and shampoo/conditioner was cheap, and the bathroom smelled strongly of cigarettes. Front desk personnel were not present for 11 am checkout. A fair experience for the price though

Yes all around good experience

The parking was good, but i thought it would be a nice place and a nice area. It was in the hood the hotel didnt look like the pictures. Wall was dirty, no wash towels to wash wash with only towels to dry your body with. Look like a place that do all kinds of things in. The tv didnt work limited on delivery food from everyone didnt want to delivered food there. But, the hot tub was nice even it though it didnt have jets, but the only thing me and my husband was worried is about the car getting broke in. The neighborhood the hotel was in the middle of the hood.

the room smelled like pungent cigarette smoke, there were cigarette burn holes in the chair, unwiped end tables with sticky residue spots on those end tables. there was also clearly something wiped on the bathroom walls by someone’s hand.

Room was clean enough.

No Towls. Hadnt cleaned

First off the bathroom glass in the door was broken so there was no privacy when using the bathroom. Then on top of that it was all types of debris all through out the room on the floor. And we had issues with the door not working.. Overall it was one of the worst rooms that i ever stayed at.. The rooms are not as shown on the listing at all....