Back Bay West mornings, soft lobby light, free WiFi throughout.
At this property
Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Internet
At citizenM Boston Back Bay, you stay in a 4-star hotel in Back Bay West, with Boston University, Massachusetts Institute of Technology, and the Boston Museum of Fine Arts within easy reach. Fenway Park is about a 16-minute walk away, and the city center is 1.5 miles from the property, which keeps this part of Boston connected to both campus life and the city’s museum district.Inside, the experience is straightforward and comfortable. Every room has a private bathroom, free WiFi, air conditioning, heating, and a TV, with wheelchair accessible options available. The property also offers a restaurant and bar, along with breakfast served buffet style, including vegetarian and vegan options, so your mornings and evenings can stay close to home without feeling rushed.The shared spaces set an easy pace for your stay. You can start the day with a workout in the fitness center, then return to the shared lounge to unwind between plans. A 24-hour front desk, luggage storage, and contactless arrival options help keep check-in and departures simple, while the smoke-free setting and security features add a steady sense of order. It is the kind of stay that feels practical from the start and stays clear, calm, and easy to move through.
Arrivals & Check-in
24-hour front desk, air conditioning, Fenway Park 16-minute walk
Hotel · Boston
Arrival
Minimum check-in age 18, credit card required
Bath products
Private bathroom in each room
Design
4-star hotel, private bathrooms in each room
Tech
Free WiFi, TV, internet
Bedrooms & Baths
Private bathrooms, simple layouts, and easy overnight function.
Where you sleep
· 399 Bedrooms
· 4 Bathrooms
Restaurant
Bar
Wheelchair accessible
Fitness center
Non-smoking rooms
Wifi in all areas
Smoke-free property
Heating
Air conditioning
Hypoallergenic room available
Property Amenities
A fitness center, shared lounge, and breakfast in the hotel
Air Conditioner
Internet
Child Friendly
TV
Accessibility
Restaurant
Guest Reviews
citizenM Boston Back Bay Reviews
“Absolutely fabulous. Emma helped us so many times between directions to Salem to a late night ice pack for my knee.”
Barbara
·
Sep 26, 2026 07:00:00 AM
“Great location for visiting Berklee. Fully automated lighting, shades, electronics… controlled by iPad. It was a neat experience. Felt futuristic.”
CRISTINA
·
Sep 26, 2026 07:00:00 AM
“Location”
Karen
·
Sep 26, 2026 07:00:00 AM
View more reviews
citizenM Boston Back Bay Reviews
“Absolutely fabulous. Emma helped us so many times between directions to Salem to a late night ice pack for my knee.”
Barbara
·
Sep 26, 2026 07:00:00 AM
“Great location for visiting Berklee. Fully automated lighting, shades, electronics… controlled by iPad. It was a neat experience. Felt futuristic.”
CRISTINA
·
Sep 26, 2026 07:00:00 AM
“Location”
Karen
·
Sep 26, 2026 07:00:00 AM
“Thought the rooms were compact, comfortable and efficient. Location was great.”
Catherine
·
Sep 22, 2026 07:00:00 AM
“Communal area, location”
Dominic
·
Sep 20, 2026 07:00:00 AM
“The only thing we didn't like was the host(?) in the rooftop bar. He was extremely rude to us. We asked if we could sit and have a glass of wine outside because it was sunset and very nice weather. He said no, because we didn't have a reservation for a table outside. As we started to leave, another customer was leaving and said he was able to stand outside on outside patio without a reservation. I asked the host if we could and he said "that customer doesn't work here!" We ordered a 2 glasses of wine at the bar and the bartender was very pleasant. We walked outside after seeing another couple walk out there and stand. We stood outside and drank our wine for about 20 minutes and 4 tables sat empty that whole time. Only 1 table had a reserved sign on it. Host rudeness was unpleasant.”
Denise
·
Sep 20, 2026 07:00:00 AM
“Great Solo Travel Location!”
Whitney
·
Sep 20, 2026 07:00:00 AM
Good to know · before you book.
Check-in
The minimum age for check-in is 18
Cancellation Policy
Free cancellation
Pet Policy
Pets are not allowed
Payment Policy
Credit card required
Stay length
1 Night minimum.
Booking
Discover and compare here; reserve with a trusted partner.
When booking more than 10 rooms, different policies and additional supplements may apply.this property does not accommodate bachelor(ette) or similar parties, guests under the age of 18 can only check in with a parent or official guardian.
FAQs
Frequently asked questions
01 / 06
Is breakfast available at citizenM Boston Back Bay?
Yes. A buffet, vegetarian, or vegan breakfast is available at the property.
02 / 06
Does citizenM Boston Back Bay have WiFi?
Yes. Free WiFi is available throughout the property.
03 / 06
Is there a fitness center at citizenM Boston Back Bay?
Yes. The hotel has a fitness center for your stay.
04 / 06
Are pets allowed at citizenM Boston Back Bay?
No. Pets are not allowed.
05 / 06
What is the minimum age for check-in at citizenM Boston Back Bay?
18 is the minimum age for check-in. Guests under 18 can only check in with a parent or official guardian.
06 / 06
Does citizenM Boston Back Bay have a restaurant and bar?
Yes. The hotel has both a restaurant and a bar.
Yes. A buffet, vegetarian, or vegan breakfast is available at the property.
Yes. Free WiFi is available throughout the property.
Yes. The hotel has a fitness center for your stay.
No. Pets are not allowed.
18 is the minimum age for check-in. Guests under 18 can only check in with a parent or official guardian.
Yes. The hotel has both a restaurant and a bar.
Neighborhoods of Back Bay West
Every few blocks, a different Back Bay West.
From historic streets to leafy waterfront, each neighborhood offers its own way to spend a day in the city.