Coral Ocean View | Hotel in El Madronal

The hotel was overall very good, and the location was great. Its close to the beach, the shopping mall and other locations. My only issue is that we found cockroaches 3 times in the room. It's not a big deal but as someone that hates bugs, it made me a little uneasy at times.

Food sometimes was stale but chef would cook you something fresh in front of you

The restaurant staff was very friendly and helpful. The front desk needs training including the manager who would not let us stay 20 minutes past check out rushing us out. The sink was clogged and nothing was done about it. The ac thermostat did not work properly. Mildew in the bathroom.

The best hotel in tenerife, very polite and helpful.. very quite hotel. Will definitely be visiting this hotel again! Many thanks to all the staff and cleaners that made our stay enjoyable

Best from the best ❤️

We thought the hotel was lovely, clean pleasant areas to sit and relax in pool area very clean. Breakfast was amazing ! Everything you could possible want ! Cold or hot. The bedrooms were simple clean and the little kitchen area was perfect (although) we didn’t use it. Nice to have British tv stations on the tv. We had a lovely stay and would go again

Excellent

Great hotel Refurbished to a high standard very clean, staff very friendly and happy to help. My wife and I loved the robes and slippers.

Nice place, perfect apartment with kitchen and balcony, nice garden and pool area

Our stay here was great. The food at breakfast and dinner was lovely, presented really well, constantly refreshed and attended to by the staff, and the staff were very good too. The pool and outside areas was cleaned everyday which was very impressive. Hotel staff are happy (accept one woman who I'm not sure smiled once during our stay) I can recommend yoga. Our travel wasn't good. I was lead to believe we would have a small shuttle bus to take us from the airport to the hotel. Instead we got a large bus which only left the airport once an hour as it had to be full before going. We just missed the last bus so we left the airport an hour late. The bus also took us to the wrong hotel and we had to pay 6 euro 45 for a taxi to drive us to the right one. One thing that really disappointed me throughout our stay here is that there is a sign in our room which says you are not allowed to reserve sunbeds with towels... But everybody did and on our last morning there were no beds without towels. Nobody in the hotel enforces the rule so people were dumping their stuff down and then disappearing inside for a long leisurely breakfast. That really annoyed me throughout our week here. I would say get down early for breakfast to make sure you get a sunbed. On our final morning we had to leave early but the staff didn't open the doors for breakfast until around 7.35 and we had to leave for bus at 7.40 so we ended up rushing. Great stay but they need to pay attention to the small details