Edgewater Motel & Campground | Hotel in Haileybury, Ontario

“When we arrived to check in, there was no-one at the desk, no bell or buzzer to say that we had arrived, and no service. I went outside to get the telephone number to call for service, and a staff member who had been sitting outside all along came in and checked me in. When I went out later, to ask how to get the TV to work, she said someone else would come and explain it. About 1/2 hour later, someone did come...but his attitude was supercilious. I believe that if you are in the hospitality business, you should be hospitable! A simple buzzer on the check in desk, and a note on table with the TV on how to work use the remote control for the modem and the TV itself would have solved both of these problems. And, the maintenance of the property could have been better. The screen in the screen door was gone, the blinds were broken and didn't fully cover the window, and the toilet kept running after it was flushed. However, this property was 1/3 less expensive than others in the area, so perhaps I shouldn't have been surprised! And, there was no air conditioning so the room was too hot to sleep comfortably. ”

“will not be staying there again, the room was clean but very old really needs a whole up date the pillows on the bed were about a inch thick no support what so ever for you head and neck. Would not recommend this place”

“We were very disappointed. This inn used to be so lovely and the owners were very nice. Unfortunately, it is no longer a nice place to stay. I really hate to rate it so low, because it's someone's business and livelihood, but it just wasn't up to par. We had trouble checking in, trying to call the number posted on the door, and after several tries, turned to leave, when the attendant finally showed up commenting that he saw us on the video surveillance screen. Why didn't he answer the phone? The outside of the inn looked a little run down, so we asked to see the room. It didn't improve our thoughts about staying there. We decided we'd pay for the room, but look for another place to stay. We honestly didn't want to hurt his feelings. The attendant was friendly enough, but when we were paying for the room, he received a cell phone call and immediately started speaking to the person who called. When you're in business, your first priority is your customers. We felt like we weren't important enough for his attention.”

“The room wasn't very clean. Things were broken and falling apart. The blinds were broken and full of holes, they couldn't be shut, the bath matt had been stuffed in the corner of the bathroom and it was ripped and fullnof holes. The bathtub was fullnof rust stain and soap scum and kept leaking. The side table was almost completely undone from it's legs and the room smelt very bad. The screen door was also very rusted and wouldn't close. We have stayed in many motels and hotels before. This was probably one of the worst. I do have to say though that the staff was very nice.”

“It was not sanitary ”

“The picture really needs to be updated and show the rest of the property which does not have a view of the lake. The hotel is a distance from this photo. Cheap rooms but a bit of service would be nice.”

“Tiny rooms Old and beat up Barley any heat ”

“Overall pretty decent obviously a little mess here or there but nothing horrible. Typical roadside motel decent price friendly staff”

“Kitchen was fully equipped Toaster has seen better days, burners on stove need replacement.”

“Quiet ”