Edville Studio Riverside | Apartment in Strop, Flemish Region

Positive: Bed was good.

Negative: Nowhere comfortable to sit

Positive: I just followed what was in the email,was easy to find. very confortable bed,clean room with all needed equipments.Also very nice bathroom and for me most importantly hair dryer :) it was first time I wish to stay more in my hotel room.

Negative: nothing to complain.

Positive: Liked the location

Negative: High price for a self check on apartment. I don't recommend the two level apartment, very narrow stairs. Very small bathroom and paper thin walls.

Positive: I really enjoyed this property. It was very close to the location of work, it was big enough for my needs, the kitchenette was really sufficient for all my needs. All in all this was a great choice. The view of the canal and the extra fan in the room were both a bonus.

Negative: While I can highly recommend Edville Studios, I strongly advise against using Booking.com for flight bookings. My experience with a cancelled flight refund has been deeply frustrating and opaque. Booking.com acts as an intermediary for flight bookings, but in practice this has not made the process easier — it has made it significantly more difficult. If I had booked directly with the airline, I would likely have received my refund by now. Despite repeated communication, I have not been provided with clear evidence that a refund request has been formally submitted to the airline, nor any meaningful updates beyond generic status messages. This lack of transparency makes it difficult to understand what is actually happening behind the scenes. In one of my support interactions, I was informed that my case had been “escalated” and given “highest priority.” However, this appears to have been handled in a scripted or automated manner, as there has been no follow-up or visible progress since then. The most concerning issue is not simply the delay itself, but the absence of accountability and clarity in the process. For a customer, the expectation is straightforward: if a service is cancelled by the airline, the refund process should be transparent and traceable. From a broader perspective, it is disappointing that consumers are often left to rely on formal legal frameworks and escalation processes to resolve what should be a routine refund. That should not be necessary for a basic service failure scenario. Overall, while the accommodation itself was excellent, I would caution others to think carefully before using Booking.com for flight bookings.

Positive: It was a really nice place. Spacious, clean and minimalistic. I really appreciated the small kitchen during my stay and french press for making coffee. Definitely recommend it!

Positive: Location was perfect about 20 mins from the train station.

Negative: N/A