Ella Rocrita, All-Inclusive Resort | Hotel in Pefki, Crete
Agios Andreas, Sitia, 72057, Greece
9.4 · Exceptional23 reviewsAir ConditionerParkingPoolDesignated Smoking Area
Ella Rocrita, All-Inclusive Resort
At this property
Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
5 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 3 bars/lounges, a health club, and a poolside bar. Ella Rocrita, All-Inclusive Resort offers 358 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. A pillow menu is available. Televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Housekeeping is provided daily. An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Arrivals & Check-in
Contactless check-in, practical layout, settle straight in
Hotel · Sitia
Arrival
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Design
1 Bedroom
Bath products
1 Bathroom
Tech
WiFi and entertainment where listed in amenities
Bedrooms & Baths
Compact stay with a practical layout
Where you sleep
· 1 Bedroom
· 1 Bathroom
Property Amenities
Comforts and facilities at this stay
Air Conditioner
Internet
Child Friendly
Kitchen
Parking
Designated Smoking Area
Guest Reviews
Ella Rocrita, All-Inclusive Resort Reviews
Summary: Unfortunately, our stay did not meet expectations. Even the booking experience was disappointing: I booked a non-refundable rate because free cancellation cost €300+ extra, yet only 1–2 days later the same stay was offered at essentially the same price with free cancellation. I understand the terms I accepted, but the hotel showed no flexibility when I contacted them, which felt unfair.
The biggest issue is that the hotel seems to have far too little capacity for the number of guests. Check-in was understaffed and rushed. Most specialty restaurants were already fully booked when we tried to reserve immediately after arrival. We only managed one reservation near the end of our stay, and the food was worse than the buffet with very slow service.
Activities such as yoga and stretching were also almost impossible to book, with too few sessions and spaces. Entertainment was limited.
The spa costs €35 just for sauna and steam room, with no jacuzzi, and the pools were unheated and very cold in October. The shower design is also poor, with water splashing all over the bathroom floor.
The staff, especially in the restaurants, were friendly and hardworking. Unfortunately, the hotel offers a lot on paper, but much of it is difficult to actually enjoy. For the price, we expected much better.
Read More
Peng
·
Oct 6, 2026 06:11:43 PM
Summary: This hotel was amazing, we had a 1 bedroom room with a pool which was great for the kids to use. The food and drink was great and above standards for an all inclusive, you have buffet, restaurants included and street food at the pool areas. The kids club and entertainment was good. We never struggled to get sunbeds whatever time we visited in our 6 day stay! The staff are great and we loved the added extras like the pottery class and the private beach. We’d recommend and also visit again. Loved it
Read More
Shivani
·
Aug 8, 2026 01:56:53 AM
Ella Rocrita, All-Inclusive Resort Reviews
Summary: Unfortunately, our stay did not meet expectations. Even the booking experience was disappointing: I booked a non-refundable rate because free cancellation cost €300+ extra, yet only 1–2 days later the same stay was offered at essentially the same price with free cancellation. I understand the terms I accepted, but the hotel showed no flexibility when I contacted them, which felt unfair.
The biggest issue is that the hotel seems to have far too little capacity for the number of guests. Check-in was understaffed and rushed. Most specialty restaurants were already fully booked when we tried to reserve immediately after arrival. We only managed one reservation near the end of our stay, and the food was worse than the buffet with very slow service.
Activities such as yoga and stretching were also almost impossible to book, with too few sessions and spaces. Entertainment was limited.
The spa costs €35 just for sauna and steam room, with no jacuzzi, and the pools were unheated and very cold in October. The shower design is also poor, with water splashing all over the bathroom floor.
The staff, especially in the restaurants, were friendly and hardworking. Unfortunately, the hotel offers a lot on paper, but much of it is difficult to actually enjoy. For the price, we expected much better.
Peng
·
Oct 6, 2026 06:11:43 PM
Summary: This hotel was amazing, we had a 1 bedroom room with a pool which was great for the kids to use. The food and drink was great and above standards for an all inclusive, you have buffet, restaurants included and street food at the pool areas. The kids club and entertainment was good. We never struggled to get sunbeds whatever time we visited in our 6 day stay! The staff are great and we loved the added extras like the pottery class and the private beach. We’d recommend and also visit again. Loved it
Shivani
·
Aug 8, 2026 01:56:53 AM
Good to know · before you book.
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am
Pet Policy
Pets not allowed
Child Policy
Children are welcome. rollaway/extra beds are not available.
Stay length
1 Night minimum.
Other Policy
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted safety features at this property include a fire extinguisher, a smoke detector, and a security system this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 1040k014a0084500
Booking
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FAQs
Frequently asked questions
01 / 07
Is this Ella Rocrita, All-Inclusive Resort pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
02 / 07
Does the Ella Rocrita, All-Inclusive Resort have a swimming pool?
Yes, this Ella Rocrita, All-Inclusive Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
03 / 07
How much does it cost per night to stay in Ella Rocrita, All-Inclusive Resort?
Best-rates for the Ella Rocrita, All-Inclusive Resort starts from $173 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Wheelchair Accessible, Balcony/Terrace, Accessibility, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
04 / 07
Is Ella Rocrita, All-Inclusive Resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
05 / 07
Is the Ella Rocrita, All-Inclusive Resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Ella Rocrita, All-Inclusive Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
06 / 07
What is the minimum night stay policy for the Ella Rocrita, All-Inclusive Resort?
Based on the information reported by the owner or manager, the Ella Rocrita, All-Inclusive Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
07 / 07
What cancellation policy is in place for Ella Rocrita, All-Inclusive Resort?
Based on the information reported by the owner or manager, details for the cancellation policy for the Ella Rocrita, All-Inclusive Resort are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Yes, this Ella Rocrita, All-Inclusive Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
Best-rates for the Ella Rocrita, All-Inclusive Resort starts from $173 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Wheelchair Accessible, Balcony/Terrace, Accessibility, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Based on the information received from our partner, the Ella Rocrita, All-Inclusive Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
Based on the information reported by the owner or manager, the Ella Rocrita, All-Inclusive Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
Based on the information reported by the owner or manager, details for the cancellation policy for the Ella Rocrita, All-Inclusive Resort are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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Agios Andreas, Sitia, 72057, Greece
23 reviews
Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
10.0
Private Beach
Oceanfront
Ocean View
Hot Tub
