“Did not like ground floor rooms, no view, no air, no paint on walls or carpet on floor, thin walls, very noisy 😞
Higher floor had better views and were more spacious.
Restaurants had little choice, having run out of most choices we made.”
Marion
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Mar 3, 2025 04:02:07 AM
“Very nice property. ”
JING LEI
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Jan 8, 2025 11:11:14 AM
“This hotel was great. Booked a suite and they upgraded us no extra charge. We asked to stay another night - to which they happily let us and we stayed in our upgraded suite. Amazing pool.. amazing hot tub. If we are ever back in Chile we will come here again. 10/10. Breakfast was amazing. View was amazing. Great hotel! ”
Shelby
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Oct 16, 2024 04:39:08 AM
“Everything was nice. Clean rooms and helpful staff.
The spa is one of the reasons i stay at this property- although the steam was was not operational. I stayed there again a week afyer and it still was not functional.
Overall a great stay.”
Gaston
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Mar 28, 2023 04:34:40 AM
“Our assigned room 210 had a problem with the spa pipes and made it unbearably hot. In addition the window was sealed so it could not be opened. This should have been fixed before assigning this room to any guest. In general it somehow represents a certain malaise in maintenance throughout the hotel. It seems a bit tired and needs upkeep. However, the location is wonderful and service is very good.”
FERNANDO
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Mar 27, 2023 02:10:40 AM
“Amazing view, great food, friendly staff. Unfortunately the path to the grounds below the hotel was in disrepair and not accessible, and a few things seemed like they hadn't been updated or repaired recently. Overall a great experience, but a bit rough around the edges.”
Hanna
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Jan 20, 2023 08:33:40 AM
“One of the nicest hotels in that area. Very friendly staff.
There was a construction going on upstairs and they started working on 7.10AM , that was the only negative thing for this hotel!”
Taner
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Dec 4, 2022 06:21:26 AM
“Very nice place, amazing view, people very helpful. We loved the room, the fact that it had two bathrooms was cool, And the bath was looking through the window. Because of covid the mini bar didn’t had supplies, just one little bottle of water, and the breakfast was a menu breakfast with not many options. That one was the bad thing of our stay. ”
Isidora
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Mar 15, 2021 02:53:08 AM
“This modern hotel shares its location with a Casino which upon arrival can be quite daunting but although connected, the hotel is to the rear of the building and causes no disturbance.
The room was large and spacious with an amazing view of the estuary.
Our bed was large and comfy but room design probably not to our taste being lots of exposed concrete.
There are two restaurants on site, one catering for breakfast and everyday type food such as pizza etc whilst the other seemed more up market international food.
Breakfast was excellent, and dinner menus good but no sadly no English translation.
Wine by the glass menu was equally confusing.
The car park easily handles the number of guests.
Three feature hot tubs on the outside deck, of varying temperatures very popular for those guests using the indoors dip pools.
Staff were friendly and helpful.
We are Spanish speaking and really enjoyed the stay but more English translations of menus and info would have been helpful.
Chiloe is a beautiful island- hire a car and explore. It is within a short distance of the colourful houses on stilts, Palafitos. Everywhere on the island are wooden churches. The penguins in Punihuil were amazing, just a two hours drive away. Here you take a boat from the beach for the equivalent price of £7 each.
Overall a good standard of hotel, well located at a reasonable price. ”
Marie
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Jan 30, 2020 07:01:58 PM
“Great modern hotel with nice room view, tasty breakfast and great hot tubs.”
Kinga
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Jan 1, 2020 12:12:06 AM