Summary: The room was acceptable, but the overall experience was disappointing due to the very slow service.
When we arrived, we were only asked to write down our names and then had to wait in the lobby for more than an hour before we were allowed into our room. If my child had not complained about the long wait, I don’t think the staff would have taken action.
The breakfast service was also very slow. We were told breakfast would start at 7:00 AM, but food was not served until around 7:30 AM. This can be a major inconvenience for guests who have early travel plans.
The room itself was okay, but the bathroom needs improvement and was not in the best condition
Eden
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Jun 11, 2026 10:23:44 AM
Summary: Very nice. Staff were excellent, resort was excellent.
Bruce
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Mar 28, 2026 12:32:37 PM
Summary: I liked the atmosphere of the hotel, so I felt at home almost immediately. The hotel staff were very helpful and accommodating, so I really have nothing to complain about. On the last night there was a tropical storm and we were therefore the only guests. Of course, the hotel could not be blamed for this, but we received special treatment, so the way the hotel dealt with this challenge was good. Among other things, there were power cuts, but the hotel ensured that the generator supplied electricity to our room 24 hours a day. If I travel to the same area in Mindanao another time, I would probably book this hotel again :)
Eivind
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Nov 22, 2025 09:33:32 PM
Summary: not bad for an overnight stay, the pool is clean, the staff is fine but not that considerate, there's 4 of us with an add on, i requested for 4 sets of toiletries, she only gave me 2 sets, the food is good but not worth the price., other than that its fine.
Maricar
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Jul 29, 2025 06:56:38 PM
Summary: Staff were amazing, nice, and helpful. Will definitely return
Jason
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Jun 30, 2025 04:14:49 PM
Summary: The doors are so out of alignment that the mosquitoes came into our room all night long and terrorized me my lady and child. Room 103 was really bad. It is just very average nothing special and old
Sean
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May 29, 2025 09:01:03 PM
Summary: Very hospital friendly
Tyrone
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Apr 5, 2025 10:18:04 AM
Summary: So far , so good…
Lawrence
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Feb 17, 2025 06:49:14 AM
Summary: I had stayed at this property a year before and there are constant improvements being made to the facilities and the area around it.
The beds aren't the typical foam mattresses you can find elsewhere, they are nicely firm.
Joseph
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Mar 1, 2024 06:03:10 PM
Summary: Very clean; nice pool; easy access to beach; outstanding, friendly and helpful staff. The evening chef rustled up a bespoke seafood option that catered to my wife’s dietary restrictions without advance notice.
Would have liked kettle and tea/coffee in room. Live music on Sunday evening had more volume than talent, but thankfully didn’t go on too long.
Overall we enjoyed our stay and are happy to recommend.
David Roy
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Aug 28, 2023 05:05:43 PM