Gateway Suites | Hotel in Old Town Rethymnon

Great location in the old part of the city. Easy parking at the port. Good value for money

Very nice hotel in Rethymno

Lovely hotel in the heart of old town!

Central location and still very peaceful and quiet. Clean and very pleasant decor and surroundings.

Great little property. Added bonus having and extra bedroom giving more space. Great location near to everything within about 2 minutes walking distance. Great car park across the road being save and accessible worth the cost of shout €15 per 24 hours stay.lively touches in room like cake and raki. Great hot tub in garden.

This place was so wonderful and central to the water, shops, restaurants and historical sites. The hotel was absolutely beautiful and staff were very helpful. We will definitely recommend and hope to come back!

Beautiful stay in Rethymno. Perfect location for the town. Manolis on reception was very welcoming and helpful. Bed was very comfy and the room was very clean. Would definitely stay again!

We stayed here for three nights. When we arrived at the hotel, the name on the apartment was different from the one in the booking. The hotel was apparently "new," and the renovations were still somewhat unfinished. There was a smell of paint in the air, and the terrace fence looked new. We were handed the keys, and there was an information folder in the room. There was no mention of payment. When we asked about it, we were told it had already been charged, even though the booking said payment would be made on-site. Over the next few days, we heard activity right outside our door starting at 8 am. A decoration and artificial grass appeared on the "terrace", which was glued down using a solvent-based adhesive. The smell of solvent spread into the room. We complained about this, but reception simply said that if the smell was somewhat gone with the air conditioning, then the issue was resolved. The glue smell stayed on our "terrace" for the whole stay. As a result, we couldn’t make use of the outdoor area or the bathtub. Other example of the lack of information was when we asked if the front door would be locked after reception hours. They told us it would be unlocked. When we arrived later to the hotel the door was locked. That is how we found out that one of the keys we were given was for the front door. A clear lack of service-mindedness and experience was evident in conversations with the reception staff. The room was a clean and comfortable with a small kitchen.

A gem of a property- rooms are offset from the street so quiet, comfortable yet very convenient to the town and sites. For the value and price we reserved more than one room and it was excellent.

The staff were very warm and welcoming. Our room was compact but clean and comfortable and had everything we needed. The room had stylish decor, a lovely welcome gift of raki, coffee machine, iron and hairdryer. Perfect location and we would definitely stay here again in the future!