Granada Hotel Santa Clara | Hotel in Santa Clara, California

“We have never experienced a hotel that required us to send a picture of our ID and take a current picture of yourself prior to check in, for us, this was different. The amazing lady that checked us in was so helpful and she was absolutely a gem, we appreciated her suggestions of things todo. I understand that they were doing remodeling at the time of our stay, it wasn’t too bad even though it was a few doors down. Our room was missing the standard things like an ice bucket, so we had to request one. TV remote never worked, even after having it replaced and new batteries. The lights on the end tables came on and flickered at their own will. When it came to checking out, they would not refund our deposit until the room was verified that we did not destroy it. Never had any hotel do that to us in all the years we have been traveling.”

“I’ve been staying at hotel on and off was never charged a deposit now I don’t have any money for 3 to 5 days because they decided on charging me I will stay elsewhere”

“The AC was so loud, the 4 days I stayed there, I did not watch tv. You have to turn it up loud to hear over the AC. I did not want the folks around me complaining. It was clean and quiet.”

“Great location in proximity to everything. It is always a go to when in the area. The property has been updated and very clean. The reception staff Vickey and Vianney are extremely friendly and welcoming and always take great care of us! We will be going back in a couple weeks for another stay! Thanks ladies we will see you soon!!”

“I had a wonderful stay at this hotel. Everything was exceptionally clean, neat, and well maintained. The room was comfortable, and I especially loved the restroom—it was very spacious, spotless, and felt modern. One of my favorite things was being able to park my car right in front of my room, which made everything so convenient. I felt safe leaving my car there, and the entire property had a peaceful and secure atmosphere. The staff was outstanding—everyone greeted me with a warm smile, treated me with respect, and was incredibly helpful, kind, and humble throughout my stay. Their excellent customer service made me feel welcome from the moment I arrived. At night, it was very quiet, which made it easy to relax and get a great night’s sleep. Overall, I had an excellent experience and would definitely stay here again. I highly recommend this hotel to anyone looking for a clean, peaceful, and welcoming place to stay. If you want, I can also  make it sound more personal or  more like a 5-star Google review.”

“There is no elevator! My room did not have a shower door. Housekeeping only comes on Mondays and Thursdays.”

“Great stay and friendly staff!”

“Thanks”

“Truly, the first time I have actually booked an earlier flight home, a day earlier, because the hotel was so disgusting. My room reaked of BO. The carpeting was so gross and scratchy towels I was afraid to put my face or body on.”

“Room was definitely remodelled on the cheap with outdated items retained, and there was a slight lack of cleanliness. But we did enjoy the location and ease of access.”