Great Pines | Hotel in Old Forge, New York

“Beautiful views, nice rooms and amenities. Maintenance of the place could use some work but overall a beautiful relaxing stay.”

“The property's reviews and photos didn't match our experience. Many buildings, especially the building we stayed in, had rotten wood and peeling paint throughout the exterior. Our building was covered in cobwebs and dirt, including the windows. Our room was advertised as a lakeview room. The dirty windows and lack of outside seating prevented us from enjoying this feature (priced at twice the price of other rooms). The room had cobwebs inside, filthy baseboards, and the chairs and one blanket were spotted with dried-on food or bodily fluids. In the bathroom, there was hair and cobwebs along the heating register. The air conditioner was very noisy and didn't really cool the room. I spoke to a person at the reception desk after the first night. She was very responsive, arranged for an experienced housekeeper to clean the room, and lowered our bill. She explained that many of the staff were young and needed more training, and that there were difficulties in getting and retaining employees in the area. She said that the building we stayed in was quite old and that the repairs were being made. Other local businesses told us the owner was rarely onsite. By comparison, we spent the next three nights in another property east of Great Pines. It was old (1930s) and was in excellent condition; the staff was very well trained and provided superb service for our entire stay. The owners were onsite and available.”

“Rained most of the time we were there so could use the kayaks ect ☹️. Nice property would stay again”

“Absolutely loved the views! We were only there for one night but will definitely go back!!”

“Rented one of the cabins this year and was very unhappy. Stayed in the main hotel last year and it was wonderful. Cabin was dark and very dirty. There was sand on the floors. There were pubic hairs all over in the bathroom. It was gross. The grounds were beautiful. The restaurant was amazing and the restaurant Staff where I 10 out of 10. Unfortunately, staying in the cabin for two days was just awful.”

“Tiny bathroom. No counter no towel bars. Very dark in main room. Breakfast not restocked unless you call No one at front desk most of the time.”

“So peaceful and relaxing. Time to unwind.”

“Peaceful lakeside retreat is my favorite place to relax and unwind.”

“Everything”

“Great location. Resort needs attention.”