“The room had flying nats around the sinks where you wash your hands and brush your teeth. Other than that the room was pretty clean.”
John
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May 17, 2026 08:21:52 AM
“Great stay especially if you have an event at the hotel.”
Lorraine
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May 7, 2026 05:38:14 AM
“Amazing place for family”
Monika
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May 5, 2026 03:07:33 AM
“Poolside seating was scarce. Too many people there. Room check in took a long time and when we got to our room we couldn't open the door. ”
Cara
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Apr 22, 2026 09:30:08 AM
“Great experience! first time and planning to come back soon my kids love this place 10/10”
Leonardo
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Apr 16, 2026 03:52:02 AM
“The room outlets in almost every room did not work”
Lewis
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Mar 30, 2026 02:38:30 PM
“My 4 year old loved her kids ‘den’ and the painted picture of the furry characters on the wall. As the place is clearly aimed at children a step stool for the sink and a flip down child sized toilet seat would have been good considerations. Water park floor and floors throughout the hotel were not clean but hardly surprising given the number of people there. It was so loud! We had to shout to hear each other most of the time. If you have sensory issues or want to eat reasonably healthily (not too much grease and sugar) plan accordingly! Plenty to do there and early check in was pleasantly easy and free!”
Pete
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Mar 10, 2026 10:59:23 AM
“Room was great! Staff was friendly and helpful. Activities for kids were enjoyed by all.”
Bernard
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Feb 23, 2026 01:42:34 PM
“What an incredible experience! This was my first time staying at GWL and it def won’t be my last. Took my 6 year old daughter and we both loved it. We arrived at 11am and were told our room was already ready via the quick and easy self-service check-in kiosk. Ok there was a slight hiccup there bc the kiosk had an error printing our bracelets, but that wasn’t a big deal. We got those from the courteous check-in staff who also told us about all of the great events they had going on and gave us our wolf ears. The entire place looks well maintained. No chipping paint or outdated elements. The hallways are even painted nicely, have animal themed carpeting, and animal themed light accents which was a nice touch. The room was spacious and the shower pressure was perfect! Beds were comfortable too. Although idk why only 3 pillows per bed. If you have 2 people in one bed, does one person get 2 pillows and the other only get one? Again, not an issue for us but just a weird thing overall to me. The water park was a lot of fun and plenty of activities/rides to keep you going all day. Also plenty of food options as well. Oh and bars throughout, for the adults which was nice… and a full DUNKIN shop inside in case you want non-hotel offered options (exciting for me as I’m originally from the east coast where Dunkin has far more locations than here in CA). The employees were all very nice too. My only minor issue was the bathroom area was cold in the water park but it wasn’t that bad. ”
michael
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Feb 21, 2026 12:03:01 AM
“We had to wait 3 hours to get into our room when we arrived which was most unfortunate with 4 children anxious to begin their adventure.
Lots of confusion with the way things are billed.”
SALLY JERRY
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Feb 19, 2026 07:10:32 AM