Hampton Inn & Suites Jackson-Coliseum  |  Hotel in Jackson

I stayed at this hotel for four days. The room was clean. The bathroom was clean. The breakfast was not good. There were flies all in the breakfast area. People could barely eat and upon checking out of the hotel we were my family was harassed. They accused one of my family members of taking their bed linen but it was their own bed line. It wasn’t the hotels they came running out the door blocking the car thinking we had their bed line when we didn’t. This is terrible. I don’t know if I’ll ever stay here again when I’m in Jackson they also charge my sister room $250 because it smelled like smoke in the room. No one was smoking in the room. The scent was still on her and her daughter and her son, but they wasn’t smoking inside of the room. The scent was just in the room so they took it upon themselves and took money out of her account because they thought that she was in the room smoking that is ridiculous. Everyone knows you can’t smoke in hotels now days but for them to just withdraw money out of her account that’s crazy only because the scent was in the room so y’all be mindful when you’re staying here.

First time I had visited Jackson. Interesting city with a variety of things to do for a 3 day visit. All of the people I met were very friendly and helpful. The hotel is situated down at the Mississippi showgrounds. It was a 15 minute walk up to the city centre (or a $7 dollar Uber). The room allocated was spacious and comfortable. The breakfast provided by the hotel was satisfactory. All of the staff were very friendly, helpful and able to provide advice on local places to visit. I had booked the hotel specifically on the basis of the advertised outdoor pool. On arrival I was advised that the pool was closed for maintenance. In the 3 days at the hotel I didn’t see anyone working on the pool.☹️ The guest washing machine wasn’t working but the staff washed and dried my clothes for me. Many thanks.👍😊 If I was ever to return to Jackson I would stay at the hotel again. Many thanks.

Very clean and specious, staff was really friendly! Convenient to highway and downtown.

For the most part, the staff was friendly and polite. The breakfast area and lobby were clean, well kept, and decorated for summer. However, the extremely soiled carpet noticeable throughout the hotel, the sketchy elevators, and the stained bedding diminish the impact of the staff's efforts. Employees and customers deserve a space that better reflects the quality, pride, and standards of the brand. This facility will be a last option for future stays.

Pool though was green. We weren’t there for that.

Place was clean. Checking in , staff was extremely rude. Checking out staff was nice.

Yes everything was great

Breakfast was ok and did not use the pool.

Yes

Yes very fresh, and delicious. The staff was very friendly.