Air Conditioner
Security/Safety
Bedding/Linens
Wellness Facilities
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry
This smoke-free hotel features laundry facilities, express check-in, and free WiFi in public areas. Weekly housekeeping is available. Hmlet Essentials Novena offers 49 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished. Kitchenettes offer stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bidets, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 23-inch LCD televisions come with digital channels and Netflix. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
Arrivals & Check-in
Contactless check-in, practical layout, settle straight in
Hotel · Singapore
Arrival
Check-in start time: 3:00 pm; check-in end time: noon express check-in available minimum check-in age: 18
Design
1 Bedroom
Bath products
1 Bathroom
Tech
WiFi and entertainment where listed in amenities
Bedrooms & Baths
Compact stay with a practical layout
Where you sleep
· 1 Bedroom
· 1 Bathroom
Property Amenities
Comforts and facilities at this stay
Air Conditioner
Internet
Child Friendly
Kitchen
Laundry
Wellness Facilities
Guest Reviews
Hmlet Essentials Novena Reviews
Summary: Very nice location, not central to Singapore but very close to multiple public transit stops made getting around easy. Staff were helpful and attentive. Hallways could be a little dirty. Laundry detergent is not included when booking a room with a washer/dryer, but otherwise the amenities were lovely.
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JoAnne
·
Sep 28, 2026 11:44:28 AM
Summary: Overall is good, but remember check window is closed or not
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Mei Yeen
·
Sep 15, 2026 09:35:55 PM
Summary: The facility is very clean; the staff is friendly & communicate valuable instructions in a timely fashion. check-in and out is extremely efficient. Also, the place is located next door to the Zhongshan mall which has a lot of affordable restaurants. I’d recommend this place in a heartbeat.
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Anthony
·
Jul 6, 2026 04:59:39 PM
View more reviews
Hmlet Essentials Novena Reviews
Summary: Very nice location, not central to Singapore but very close to multiple public transit stops made getting around easy. Staff were helpful and attentive. Hallways could be a little dirty. Laundry detergent is not included when booking a room with a washer/dryer, but otherwise the amenities were lovely.
JoAnne
·
Sep 28, 2026 11:44:28 AM
Summary: Overall is good, but remember check window is closed or not
Mei Yeen
·
Sep 15, 2026 09:35:55 PM
Summary: The facility is very clean; the staff is friendly & communicate valuable instructions in a timely fashion. check-in and out is extremely efficient. Also, the place is located next door to the Zhongshan mall which has a lot of affordable restaurants. I’d recommend this place in a heartbeat.
Anthony
·
Jul 6, 2026 04:59:39 PM
Summary: Overall, our stay was good. We booked a room without a window, which was completely fine since we weren’t planning to spend much time in the room anyway. The room was definitely smaller than I expected based on the photos, but I’ve stayed in other big cities like Tokyo and New York, so it wasn’t a huge surprise.
The biggest downside was the air conditioning. It worked, but it was much louder than a normal AC unit and made an unusual noise throughout the night. Our sheets also had a couple of small stains when we arrived, which wasn’t ideal.
If you’re staying on the top floor, just be aware there are stairs and no elevator, so if you have heavy luggage, I’d recommend requesting a room on a lower floor.
Other than those things, the hotel had all the amenities that were advertised, and the staff was incredibly friendly and helpful. Overall, I think it’s a fair value for the price—you get what you pay for, and despite a few minor issues, we had a decent stay.
Bhavini
·
Jul 5, 2026 06:23:00 AM
Summary: This was my third stay at Novena and have had several stays at Cantonment and one at Owen House. I really like the brand and the value proposition.
When I arrived the air conditioning was making a noise. I can live with a humming, but this was a squeaking. Maintenance came and said it was the motor. I spoke with reception (Azim) and he agreed to move me the next day. The situation was handled well and I was told to just leave my things and they would move everything including items in refrigerator.
I will say that the last three rooms I've stayed in at Novena have had problems with the safe. A few months ago upon arriving the safe was locked and battery was dead. Maintenance replaced the battery. But it kept failing. They eventually gave me the key to use instead of a code.
Then this visit, the first room (the one with the bad a/c) had a similar problem. Finally, the room I moved into for the remaider of my one month stay had a problem with the safe. Upon arrival it was closed, locked, and didn't work. Both maintenance and Jonothan couldn't open it. Jonothan provided a great work around by bringing me a second safe from reception!
One annoyance is that there is only one bottle of body wash provided. So, this has to be taken continuously from sink to shower, or in my case, I just bought soap for the sink. This is quite ridiculous. Provide a small bottle for the bathroom sink - especially when sink is usualy not located in the physical bathroom, but just outside.
Terry
·
Apr 26, 2026 11:17:42 PM
Summary: I have a good stay over there
Vises
·
Mar 30, 2026 12:44:01 PM
Summary: Thank you for your assistance with finding a taxi to take me back to Changi Airport on Thu Feb 13 early in the morning. When the room key card did not work, you were very helpful in replacing it. I returned both key cards under the glass door when I left on Thu February 12, 2026. The shower, toilet and water, lights and Air Conditioning all worked very well.
Steven
·
Feb 13, 2026 10:12:11 AM
Summary: Excellent service and communication from front desk. Room was only to be clean once in a week, but they came by twice! Comfortable bed, cozy room with the necessities to cook, microwave and refrigerate. Standing shower, but be sure to click on the water heater, as it can be turned on and off. A/C is perfect temperature. Could use a paint job and nicer floor tiles to enhance the cleanliness of the room. But nonetheless, the hotel is clean and comfortable. There is no lift/elevator. USB outlet for charging if you forgot the charging adapter with the correct prongs. Overall, a great stay!
Margaret
·
Feb 9, 2026 06:28:03 PM
Summary: Great stay, super clean, all the amenities were very useful. Obviously, the location is off any tourist attraction, but everything was wonderful.
Lukasz
·
Feb 1, 2026 12:37:17 PM
Summary: Staff is friendly and nice. Room isnt that bad actually, pretty comfortable. Location is convenient and lots of food nearby. But come with some issues. First is Cleanliness can be better such as, floor obivously not sweep/vacuum clean thoroughly enough can still see hair on the floor. The microwave when first use can smell Macdonald, probably the previous guests heat it up. Last is every rooms door when close is freaking loud, is like hearing gunshot, bang bang bang. Consider soft close for all doors and cabinet? But overall if you are on a tight budget, this is pretty good. Oh, no lift, so be ready to climb~
Ken
·
Jan 2, 2026 06:19:41 PM
Good to know · before you book.
Check-in
Check-in start time: 3:00 pm; check-in end time: noon express check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am
Pet Policy
No pets or service animals allowed
Child Policy
Children are welcome. kids stay free! one child 7 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Stay length
1 Night minimum.
Other Policy
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted long-term renters welcome safety features at this property include a fire extinguisher and a smoke detector
Booking
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FAQs
Frequently asked questions
01 / 07
Is this Hmlet Essentials Novena pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
02 / 07
Does the Hmlet Essentials Novena have a swimming pool?
No, this Hmlet Essentials Novena does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
03 / 07
How much does it cost per night to stay in Hmlet Essentials Novena?
Best-rates for the Hmlet Essentials Novena starts from $87 per night with includes Air Conditioner, Security/Safety, Bedding/Linens, Wellness Facilities, Guest Services, Entertainment, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
04 / 07
Is Hmlet Essentials Novena a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
05 / 07
Is the Hmlet Essentials Novena wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Hmlet Essentials Novena has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
06 / 07
What is the minimum night stay policy for the Hmlet Essentials Novena?
Based on the information reported by the owner or manager, the Hmlet Essentials Novena indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
07 / 07
What cancellation policy is in place for Hmlet Essentials Novena?
Based on the information reported by the owner or manager, details for the cancellation policy for the Hmlet Essentials Novena are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
No, this Hmlet Essentials Novena does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
Best-rates for the Hmlet Essentials Novena starts from $87 per night with includes Air Conditioner, Security/Safety, Bedding/Linens, Wellness Facilities, Guest Services, Entertainment, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Based on the information received from our partner, the Hmlet Essentials Novena has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
Based on the information reported by the owner or manager, the Hmlet Essentials Novena indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
Based on the information reported by the owner or manager, details for the cancellation policy for the Hmlet Essentials Novena are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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471 Balestier Rd, Singapore, 329842, Singapore
129 reviews
Air Conditioner
Security/Safety
Bedding/Linens
Wellness Facilities
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry
8.0
Accessibility
Parking
Pool
Balcony/Terrace
View
Breakfast
Private Pool
Wheelchair Accessible
Spa
