Horseshoe Bay Resort | Hotel in Horseshoe Bay

Sophie and Dru were very helpful and friendly. We had an issue with room availability but they handled it with grace and a smile. They are a great asset to your team.

Great place to stay and loved the atmosphere

Excellent staff in all areas.

It’s okay. Didn’t understand why they charge valet parking for the day we check out.

To charge a resort fee and then also charge to self park $20 per day is quite frankly outrageous. If in New York, I understand - this is the Hill Country - price gauging is not a good idea. We stay in a lot of hotels and to double dip on such a basic requirement of every guest (unless you walk from Austin) - put the rate up by $20 per night if you need the money that badly. Really bad form to be honest. Would put me off staying again....I hope it is worth it.

Was not lake view like on line promise, we paid for the lake view and got garage view!

Great place for family to spend time together.

There was a mistake when we checked in and we were given the wrong room. The next morning, the hotel staff moved us out of the room, while we were gone. To make up for the error, we were given a credit and a suite for the remainder of our stay.

Overall, we had a good experience at Horseshoe Bay Resort, largely thanks to the exceptional and friendly staff who were consistently helpful throughout our stay. The property itself is nice, with three pools to choose from—two of which stay open late, which was a big plus. The floating pool was a standout feature, though it did close earlier in the evening than we expected. We also really enjoyed the whitewater putting course, which was a highlight, but worth noting that it’s not included in the resort fee. The spa massages were relaxing and well done, but there is a mandatory 22% gratuity, so just be aware of that when booking. That said, there were a few drawbacks. The additional resort fee of nearly $50 per night was a bit of a surprise and adds up quickly. We stayed in the Palm Villas, and while the rooms were fine, they felt a little outdated—plus no blackout curtains and not the most comfortable pillows. The resort overall felt more geared toward families with kids or older guests, and we found the activities somewhat limited as a couple traveling without kids. We didn’t golf, which seems to be a big part of what makes this resort worth it, so I probably wouldn’t recommend staying here unless you plan to take advantage of that.

We definitely enjoyed our stay