260 sq ft Room at Twenty-One Inn | Hotel in Kusatsu, Japan
Wakatakecho 7-10, Kusatsu, 525-0031, Japan
8.0 · Excellent98 reviewsSonderAir ConditionerParkingDesignated Smoking Area
Air-conditioned Hotel with parking and city views for you
At this property
Air Conditioner
Parking
Designated Smoking Area
View
Accessibility
Security/Safety
Bedding/Linens
Restaurant
Guest Services
Heating
Internet
Kitchen
Laundry
Experience Kusatsu design, feel Kusatsu, Japan textures
Comfortable Accommodations
Hotel 21 in Kusatsu offers spacious rooms with air-conditioning, private bathrooms, and balconies. Guests enjoy free WiFi, free use of bicycles, and a serene garden.
Dining Experience
The family-friendly restaurant serves Japanese and European cuisines in a welcoming ambiance. Additional amenities include a elevator, 24-hour front desk, and free on-site private parking.
Convenient Location
Located 14 mi from Daigo-ji Temple and 40 mi from Itami Airport, the hotel provides easy access to attractions such as Mount Hiei and Kiyomizu-dera Temple. Guests appreciate the room size, comfort, and attentive staff.
Hotel 21 is located in Kusatsu.
This 20 Bedrooms Hotel is suitable for
tourists and travelers.
It has several amenities that would guarantee your comfort. These amenities include:
Air Conditioner, Parking, Designated Smoking Area, and several others.
This is a 3 star rated property and has over 98 reviews
with the average score of 8
.
Coming to Kusatsu and needing a place to stay?
Be it for work or for leisure, consider staying at this Hotel for your next visit,
you will surely love it.
You can check the reviews and description of this 20 Bedrooms Hotel
if you want to learn more about this Sonder place in Kusatsu. These details are
authentic, as they are provided by our partner, booking.com.
This Hotel 21 in Kusatsu is well equipped and has all
facilities that have been listed below.
Please note that these details were shared to us by booking.com for the listed
“Hotel 21”.
We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the
information or accuracy describing this
Hotel, please let us know.
Arrivals & Check-in
24-hour front desk, air-conditioned balcony room, 14 miles to Daigo-ji Temple
Hotel · Kusatsu
Arrival
24-hour front desk, contactless check-in/out where available, invoice provided
Bath products
Linens and towels washed according to local guidelines; toiletries not specified
Design
260 sq ft room, private bathroom, balcony, elevator access, non-smoking rooms where available
Tech
Free WiFi throughout, air conditioning, heating; TV not specified
Bedrooms & Baths
20-bedroom Hotel layout helps you live in Kusatsu
Where you sleep
· 20 Bedrooms
· 5 Bathrooms
Restaurant
Private Parking
Parking on site
Free parking
Parking
Elevator
Non-smoking rooms
Heating
Designated smoking area
Wifi in all areas
Property Amenities
Garden-side Balcony Rooms with AC for Your Kusatsu Stay
Air conditioning
Private parking
Balcony view
Elevator access
On-site restaurant
Free WiFi
Guest Reviews
Hotel 21 Reviews
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Large room comfortable beds, washing machine, dryer and microwave are there to use.
Housekeeping staff were very nice and friendly.
Negative: Front desk staff… every staff was saying differently.
When I was out and asked to borrow umbrella they asked my room number and asked me to leave room key. But when my partner borrowed umbrella, nobody asked him room number. My partner and I had each appointments and we wanted to leave our room key as we were not sure which one will come back early but front staff refused to leave room key.
If they said so, they must provide spare room key to us but they denied to do so.
It was so confusing and just wonder how they train their staff.
Summary: Property is fine but front office staff bad. Housekeeping staff were very friendly.
Read More
Kyoko
·
May 9, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Room is spacious and clean. Staff is helpful. The humidfier makes the room not so dry.
Negative: Toilet is small. Location not very close to JR station.
Summary: Spacious room, value for money
Read More
Pui Yee
·
May 21, 2024 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Read More
Martin
·
Apr 8, 2024 07:00:00 AM
View more reviews
Hotel 21 Reviews
Reviewer Type:
Family With Children
Travel Purpose:
leisure
Positive:
Large room comfortable beds, washing machine, dryer and microwave are there to use.
Housekeeping staff were very nice and friendly.
Negative:
Front desk staff… every staff was saying differently.
When I was out and asked to borrow umbrella they asked my room number and asked me to leave room key. But when my partner borrowed umbrella, nobody asked him room number. My partner and I had each appointments and we wanted to leave our room key as we were not sure which one will come back early but front staff refused to leave room key.
If they said so, they must provide spare room key to us but they denied to do so.
It was so confusing and just wonder how they train their staff.
Summary: Property is fine but front office staff bad. Housekeeping staff were very friendly.
Kyoko
·
May 9, 2025 07:00:00 AM
Reviewer Type:
Couple
Travel Purpose:
leisure
Positive:
Room is spacious and clean. Staff is helpful. The humidfier makes the room not so dry.
Negative:
Toilet is small. Location not very close to JR station.
Summary: Spacious room, value for money
Pui Yee
·
May 21, 2024 07:00:00 AM
Reviewer Type:
Solo Traveller
Travel Purpose:
leisure
Martin
·
Apr 8, 2024 07:00:00 AM
Reviewer Type:
Solo Traveller
Travel Purpose:
leisure
Positive:
Somewhat tired hotel set in what looked like a pachinko parlour or food court. Better hotels nearby, albeit more expensive.
Roger
·
Nov 3, 2023 07:00:00 AM
Reviewer Type:
Family With Children
Travel Purpose:
business
Sheikh Mizanur
·
Mar 18, 2023 07:00:00 AM
Good to know · before you book.
Breakfast and Arrival
A western or Japanese-style breakfast is offered on site for an additional fee; contact the property for options and pricing. Please inform the property of your expected arrival time in advance using the special requests box at booking or the contact details on your confirmation.
Cancellation Policy
Free cancellation is available. You can cancel without charge according to the booking terms shown at reservation.
Check-in Policy
You must be at least 18 years old to check in. Have a valid ID ready when you arrive.
Parking and Vehicle Policy
Outdoor private parking is available on site. There is no height limit for vehicles. Vehicle size restrictions where listed: length: 0.4 in, width: 98 in, height: no limitation. Larger vehicles cannot park here.
Payment and Group Booking Policy
Payment is due at check-in. When booking three rooms or more, different policies and additional supplements may apply; contact the property directly for details.
Property Overview
Hotel 21 in Kusatsu offers spacious, air-conditioned rooms with private bathrooms and balconies. Enjoy free WiFi, free use of bicycles where available, and a peaceful garden. The family-friendly restaurant serves Japanese and European dishes. Additional facilities include an elevator, a 24-hour front desk, and free on-site private parking. The hotel provides easy access to local attractions such as Mount Hiei and Kiyomizu-dera Temple and is about 14 miles from Daigo-ji Temple and 40 miles from Itami Airport.
Bookings fulfilled by Booking.com, Vrbo, or Expedia — you get their booking protections and support.
FAQs
Frequently asked questions
01 / 06
Is parking available at Hotel 21?
Yes. Outdoor parking is available and there is no height limit for vehicles, though space follows the property’s outdoor layout. Payment for parking is due at check-in as part of the property’s policies.
02 / 06
Is the internet reliable enough for remote work in the city center?
Yes. Internet is available and suitable for remote work where available, making Hotel 21 a practical choice for business stays in the city center.
03 / 06
Does the room have a kitchen for longer stays?
Yes. Rooms include a kitchen, which supports longer stays and self-catering during extended visits to the city center.
04 / 06
Are rooms air conditioned and how large are they?
Yes. Rooms have air conditioning and measure about 260 square feet, offering a compact, design-led space for solo or couple stays.
05 / 06
Is Hotel 21 accessible for guests with mobility needs?
Yes. The property lists accessibility features to assist guests with mobility needs; availability may vary by room and floor.
06 / 06
What should I know about check-in age and family suitability?
18. The minimum age for check-in is 18, and rooms with kitchen facilities and multiple bathrooms suit families or groups seeking apartment-style stays in the city center.
Yes. Outdoor parking is available and there is no height limit for vehicles, though space follows the property’s outdoor layout. Payment for parking is due at check-in as part of the property’s policies.
Yes. Internet is available and suitable for remote work where available, making Hotel 21 a practical choice for business stays in the city center.
Yes. Rooms include a kitchen, which supports longer stays and self-catering during extended visits to the city center.
Yes. Rooms have air conditioning and measure about 260 square feet, offering a compact, design-led space for solo or couple stays.
Yes. The property lists accessibility features to assist guests with mobility needs; availability may vary by room and floor.
18. The minimum age for check-in is 18, and rooms with kitchen facilities and multiple bathrooms suit families or groups seeking apartment-style stays in the city center.
Neighborhoods of Kusatsu
Every few blocks, a different Kusatsu.
From historic streets to leafy waterfront, each neighborhood offers its own way to spend a day in the city.
Wakatakecho 7-10, Kusatsu, 525-0031, Japan
98 reviews
Sonder
Air Conditioner
Parking
Designated Smoking Area
View
Accessibility
Security/Safety
Bedding/Linens
Restaurant
Guest Services
Heating
Internet
Kitchen
Laundry
Restaurant
Elevator
10.0
