Hotel Am Zoo | Hotel in Ostend

Over stay was fine. Photos were very misleading. Service was fine. Probably won’t stay here again if there are other options

The hotel was very nice and the lady that checked me in was very helpful. We were only staying for one night and it looks like an excellent spot to jump on the public transportation. The only downside, which I knew going in, was that the rooms do not have air conditioning.

Only very bad was ,I paid 3nights ,by my own mistake .but ,even this one day I had about 4 contacts with the room service . I was not able to explain the Situation . Best of all, the Lady of the reception wanted me to come down ,maybe for more and more explanation ....but ,I love this place . Think I will visit again

Basic accommodations, small rooms. U-Bahn and tram right outside in the plaza, very convenient. Many restaurants and cafes within a couple of blocks. Rewe up the street for groceries.

Bed to hard, pillow like straw, no window closures, shower only handheld in too small area, ok for 1-2 nites but I canceled my next trip for 10 nites

Room was to small and overpriced during my stay because of the conference in Frankfurt

It was good

The hotel was very conveniently located as far as walking the city. Desk staff was very accommodating, as our check in was 3 pm but our flight arrived at 7:45 am, and they let us store our luggage until check-in. They even offered check in as early as 1 pm. Desk staff also offered recommendations of things to do in the period of time between arrival and check in. The hotel is not fancy, but very comfortable, safe, and provided all amenities we needed. The only negative is that I booked the hotel specifically because of having an on-site restaurant/bar, but the restaurant/bar was closed during our visit.

Staff is great, but it’s an unexpensive hotel. You get what you pay for.

Great staff. Ideal location to access the messefrankfurt by train. Very 80’s vibe but clean. Price rather stiff for the facilities but automechanika….