Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry
Along with 3 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free English breakfast and free WiFi in public areas are also provided. Other amenities include 3 bars/lounges, a 24-hour health club, and 2 coffee shops/cafes. Hotel Chicamocha offers 160 air-conditioned accommodations with minibars and safes. 50-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.
This Bucaramanga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Arrivals & Check-in
Contactless check-in, practical layout, settle straight in
Hotel · Bucaramanga
Arrival
Check-in start time: 3 pm; check-in end time: anytime contactless check-in available
Design
1 Bedroom
Bath products
1 Bathroom
Tech
WiFi and entertainment where listed in amenities
Bedrooms & Baths
Compact stay with a practical layout
Where you sleep
· 1 Bedroom
· 1 Bathroom
Property Amenities
Comforts and facilities at this stay
Air Conditioner
Internet
Child Friendly
Parking
TV
Accessibility
Guest Reviews
Hotel Chicamocha Reviews
Summary: The staff is very professional and polite. Always greets with a smile and professionalism.
Read More
Juan Ruben Gomez
·
Jul 1, 2026 05:02:21 PM
Summary: The property was very clean. However just realize that it’s a very outdated hotel. If no better hotels are available, you’re probably better off just renting an airbnb to be honest. Staff were kind but the hotel had some strange regulations and customs. They charge you to have friends come to your room for a brief visit, for example. Felt like I was being watched. Power was out one night for many hours, no backup generator, room became unbearably hot. Overall just kind of a strange experience.
Read More
Kirby
·
Jun 3, 2026 08:42:17 AM
Summary: The property is well located and the staff is excellent. The rooms are confortable , but need some updating and conditioning. The rroom shades make it dificult to sleep longer. Price and breakfast included is a good option.
Read More
Fernando
·
Apr 27, 2026 09:57:22 PM
View more reviews
Hotel Chicamocha Reviews
Summary: The staff is very professional and polite. Always greets with a smile and professionalism.
Juan Ruben Gomez
·
Jul 1, 2026 05:02:21 PM
Summary: The property was very clean. However just realize that it’s a very outdated hotel. If no better hotels are available, you’re probably better off just renting an airbnb to be honest. Staff were kind but the hotel had some strange regulations and customs. They charge you to have friends come to your room for a brief visit, for example. Felt like I was being watched. Power was out one night for many hours, no backup generator, room became unbearably hot. Overall just kind of a strange experience.
Kirby
·
Jun 3, 2026 08:42:17 AM
Summary: The property is well located and the staff is excellent. The rooms are confortable , but need some updating and conditioning. The rroom shades make it dificult to sleep longer. Price and breakfast included is a good option.
Fernando
·
Apr 27, 2026 09:57:22 PM
Summary: They have a good size pool, closed to the gym there is a pool table and a pin pon table. i did not have time to try a massage.
Anny
·
Mar 23, 2026 10:11:48 AM
Summary: Very good 👍
Reymon
·
Mar 21, 2026 07:14:32 PM
Summary: I stayed at the Chicamocha Hotel in Colombia, and they use a taxi transportation system for tourists. We used this service, and the charges were extremely excessive and exploitative.
Sandra
·
Jan 22, 2026 10:40:43 AM
Summary: Place is OK. But quite a few issues too. First off, very poor wifi. Virtually non functioning. Secondly, no hot water the last day. Third, first hotel ever in colombia thar bans food delivery and recommends their own restaurant instead. Whcoh,btw, wasnt good.
Andrew
·
Nov 13, 2025 06:34:05 AM
Summary: Family friendly hotel
Sergio
·
Sep 11, 2025 10:33:19 AM
Summary: Fantastic stay!
Anirban
·
Aug 23, 2025 12:12:52 AM
Summary: Very friendly reception staff.very good locstion
Narendra
·
Jul 19, 2025 04:38:18 AM
Good to know · before you book.
Check-in
Check-in start time: 3 pm; check-in end time: anytime contactless check-in available
Check-out
Check-out before 1 pm contactless check-out available
Pet Policy
Pets allowed for an extra charge of cop 80000 per pet, per day, plus a deposit of cop 150000 per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only 2 total (up to 22 lbs per pet) specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Child Policy
Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Fee for in-room wired internet: cop 70000 per day (rates may vary) airport shuttle fee: cop 45000 per vehicle (one-way, maximum occupancy 3) airport shuttle fee per child: cop 1 pet deposit: cop 150000 per stay pet fee: cop 80000 per pet, per day service animals are exempt from fees facilities fee: cop 9450 per person, per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Stay length
1 Night minimum.
Other Policy
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed guests must contact this property in advance to reserve onsite parking this property accepts credit cards and cash safety features at this property include a fire extinguisher please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Booking
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FAQs
Frequently asked questions
01 / 08
Is this Hotel Chicamocha pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
02 / 08
What time is check-in & check-out at Hotel Chicamocha?
Check-in time for Hotel Chicamocha starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
03 / 08
Does the Hotel Chicamocha have a swimming pool?
Yes, this Hotel Chicamocha has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
04 / 08
How much does it cost per night to stay in Hotel Chicamocha?
Best-rates for the Hotel Chicamocha starts from $63 per night with includes Air Conditioner, Parking, Pool, TV, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Laundry with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
05 / 08
Is Hotel Chicamocha a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
06 / 08
Is the Hotel Chicamocha wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Hotel Chicamocha is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
07 / 08
What is the minimum night stay policy for the Hotel Chicamocha?
Based on the information reported by the owner or manager, the Hotel Chicamocha indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
08 / 08
What cancellation policy is in place for Hotel Chicamocha?
Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Chicamocha are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Check-in time for Hotel Chicamocha starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Yes, this Hotel Chicamocha has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
Best-rates for the Hotel Chicamocha starts from $63 per night with includes Air Conditioner, Parking, Pool, TV, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Laundry with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Based on the information received from our partner, the Hotel Chicamocha is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
Based on the information reported by the owner or manager, the Hotel Chicamocha indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Chicamocha are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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Calle 34 No 31-24, Bucaramanga, 680002, Colombia
370 reviews
Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry
8.8
Hot Tub
Balcony/Terrace
Pet Friendly
View
Kitchen
