TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Heating
Internet
Kitchen
Laundry
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a front-desk safe are onsite. Hotel de l'Ecluse offers 22 accommodations with minibars and hair dryers. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.
This Neuchatel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Arrivals & Check-in
Contactless check-in, practical layout, settle straight in
Summary: We enjoyed our stay at Hotel de l’Ecluse. The property was clean, the staff was friendly and helpful, and the bed was very comfortable. The location was excellent for exploring Neuchâtel, especially the lakefront, the Collegiate Church, and the castle area, all within easy walking distance.
A couple of maintenance issues could use attention — the toilet seat in our room was loose and the shower drain cover kept coming off during use. The room was also quite warm at night. We were able to open the window to cool it down while sleeping, but there was noticeable traffic noise from outside.
Overall, we still had a pleasant stay and appreciated the convenience of the location.
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Corbie
·
May 22, 2026 08:54:58 PM
Summary: The hotel and room were spotless. Had everything you needed in a great location. Staff were lovely and very accommodating. Would recommend and stay here again.
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Nicholas
·
Feb 26, 2026 08:18:32 PM
Summary: Room was clean. Friendly staff
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Kenneth
·
Nov 1, 2025 07:07:46 PM
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Hotel de l'Ecluse Reviews
Summary: We enjoyed our stay at Hotel de l’Ecluse. The property was clean, the staff was friendly and helpful, and the bed was very comfortable. The location was excellent for exploring Neuchâtel, especially the lakefront, the Collegiate Church, and the castle area, all within easy walking distance.
A couple of maintenance issues could use attention — the toilet seat in our room was loose and the shower drain cover kept coming off during use. The room was also quite warm at night. We were able to open the window to cool it down while sleeping, but there was noticeable traffic noise from outside.
Overall, we still had a pleasant stay and appreciated the convenience of the location.
Corbie
·
May 22, 2026 08:54:58 PM
Summary: The hotel and room were spotless. Had everything you needed in a great location. Staff were lovely and very accommodating. Would recommend and stay here again.
Nicholas
·
Feb 26, 2026 08:18:32 PM
Summary: Room was clean. Friendly staff
Kenneth
·
Nov 1, 2025 07:07:46 PM
Summary: good!
Tsuiyueh
·
Sep 30, 2025 10:10:04 AM
Summary: The hotel was very clean and the staff was very kind. The location is not far from both the train station and the downtown (almost middle of the slope between the station and the downtown). The breakfast was not gorgeous but sufficiently good for me. Only the problem was no AC. The room was quite hot during my stay.
Sep 6, 2023 08:49:25 PM
Summary: Really nice Hotel with a nice room with a small kitchen. The view from the room was nice and the person in the reception was friendly and helpful.
Michael
·
Jun 9, 2020 12:21:05 AM
Summary: I came here for a conference. This hotel is wonderful. It is a 10 to 15 minute walk to/from the train station. The service is great, and it is very clean. I did not have the breakfast, so I cannot comment on it. There is a small kitchenette in the room, and you can get equipment (pans, pots, utensils, plates, etc.) at the front desk. They are happy to provide what you need. There is a nice grocery next store. The hotel is very close to the lake and this pedestrian area of town - 5 minutes away.
Wendy
·
Sep 29, 2018 03:56:23 AM
Summary: Great hotel, very comfortable,
Kevin William
·
May 25, 2017 05:09:25 PM
Summary: Friendly, clean, efficiently run
Alain d
·
Oct 14, 2016 03:15:04 AM
Summary: good one night stay for professional purpose
Pets allowed for an extra charge of chf 25 per pet, per day service animals are welcome, and are exempt from fees welcoming dogs only food and water bowls are available
Child Policy
Children are welcome. rollaway/extra beds are available for chf 40.0 per night. cribs (infant beds) are available for chf 40.0 per day.
Payment Policy
Fee for buffet breakfast: approximately chf 18 per person pet fee: chf 25 per pet, per day service animals are exempt from fees kitchen/kitchenette fee: chf 5 per day crib (infant bed) fee: chf 40.0 per day rollaway bed fee: chf 40.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Stay length
1 Night minimum.
Other Policy
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher
Booking
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FAQs
Frequently asked questions
01 / 07
Is this Hotel de l'Ecluse pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
02 / 07
Does the Hotel de l'Ecluse have a swimming pool?
No, this Hotel de l'Ecluse does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
03 / 07
How much does it cost per night to stay in Hotel de l'Ecluse?
Best-rates for the Hotel de l'Ecluse starts from $203 per night with includes TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Heating, Internet, Kitchen, Laundry with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
04 / 07
Is Hotel de l'Ecluse a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
05 / 07
Is the Hotel de l'Ecluse wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Hotel de l'Ecluse is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
06 / 07
What is the minimum night stay policy for the Hotel de l'Ecluse?
Based on the information reported by the owner or manager, the Hotel de l'Ecluse indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
07 / 07
What cancellation policy is in place for Hotel de l'Ecluse?
Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel de l'Ecluse are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
No, this Hotel de l'Ecluse does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
Best-rates for the Hotel de l'Ecluse starts from $203 per night with includes TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Heating, Internet, Kitchen, Laundry with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Based on the information received from our partner, the Hotel de l'Ecluse is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
Based on the information reported by the owner or manager, the Hotel de l'Ecluse indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel de l'Ecluse are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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Rue De l'Ecluse 24, Neuchatel, 2000, Switzerland
124 reviews
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Heating
Internet
Kitchen
Laundry
9.4
EV Charge Station
Parking
View
Pet Friendly
Sports/Activities
Oceanfront
Ocean View
