Hotel M Mount Pocono | Hotel in Mount Pocono, Pennsylvania

“Room was clean nothing fancy. Everything we wanted at much lower price.”

“Staff was very friendly nice place”

“The room itself was clean and comfortable, featuring two nice beds that made for a good night's rest. Also, had enough parking spots. However, the rest of the experience left a lot to be desired. The front desk was understaffed, with only one employee who was rarely present at the counter. Additionally, the pool area is quite small: a single family was using it and completely took over the space, leaving no room for anyone else The overall layout is quite inconvenient, the room was located extremely far from the main entrance, and there were no other visible exits or convenient entry points nearby. Additionally, room amenities were practically non-existent: no complementary drinking water and an entirely empty mini-fridge. We ended up having to walk across the street to the dollar store just to buy basic snacks and water. It works fine as a basic place to sleep, but don't expect much in terms of service, convenience, or hospitality”

“The staff were very helpful and the Hotel was very clean. However, the parking lot needs to be updated.”

“Its fine for a night honestly and close to everything”

“The staff was great and very helpful. The room was very nice and clean and at a very affordable price! Will be staying again!”

“The place is stuck in the 80s and it has a really creepy back rooms and the shining vibe. It’s not the prettiest of hotel rooms my partner said he’d never seen so many shades of yellow in a room before lol. But for a night it was fine the beds are comfy and the air con and shower works.”

“Oh man. I have really been struggling with this review because the staff was very helpful and attentive. A/C &mini fridge have to be the best I've EVER had at a hotel! Bed was comfortable. I did leave 2 nights early after something happened next room over which had us up with ZERO sleep.They had to be smoking too as it reaked everytime they lit up as if it were in the room with us. There's no room phone so we had to leave our room and go up front several times as the night escalated. I almost just called the cops (that's how bad it was) at 2,3,&4am, but didn't want to cause a scene considering the next room over saw us &what we drove in with.The staff was amazing, I just did not feel safe. Our room key door latch was extremely loose & found we had to lift up & jiggle to even open our door. Felt as though the whole door latch would fall off or someone could easily break in. Additionally, the back, exterior 2 doors had difficulty closing unless you slammed it. Unfortunately, our room shared a wall with both exterior doors so we heard that for the 2 days&nights we stayed. It does appear renovations are ongoing in the lobby but ALL pics were terrible representations of this run down, frankenstined rm. w/ damaged furniture& frames, &overall very poor condition. The jacuzzi worked& was clean! The stopper was gross underneath.overall, there's 5diff. Kinds of tiles &so many carpet looks in just my 1 "suite"! Totally falling apart. pics&video was taken. NOT WORTH the money!”

“Clean place”

“Overall liked the hotel. Was strange you couldn’t contact front desk unless you walked to it, no phone in room. Also housekeeping never cleaned room and was told by front desk they were sorry, was a stressful day (Saturday), was same response on any question asked”