Balcony/Terrace
Security/Safety
Bedding/Linens
Guest Services
Breakfast
Child Friendly
Internet
A garden, free breakfast, and free WiFi in public areas are available at this smoke-free hotel. Hotel Mercy offers 7 accommodations. Rooms open to furnished balconies or patios. Beds feature down comforters. This San Juan La Laguna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers.
Arrivals & Check-in
Contactless check-in, practical layout, settle straight in
Hotel · San Juan La Laguna
Arrival
Check-in start time: 3:00 pm; check-in end time: 9:00 pm
Design
1 Bedroom
Bath products
1 Bathroom
Tech
WiFi and entertainment where listed in amenities
Bedrooms & Baths
Compact stay with a practical layout
Where you sleep
· 1 Bedroom
· 1 Bathroom
Property Amenities
Comforts and facilities at this stay
Internet
Child Friendly
Breakfast
Guest Reviews
Hotel Mercy Reviews
“This hotel is just fine, but it's a bit of false advertising. The building is still under construction, and the walking path to the main strip of San Juan is”
Sonal
·
Sep 3, 2026 10:00:00 PM
“For the price it was good. Breakfast was included which was nice. Not to far from center area of town. Staff was nice”
Lizbeth
·
Aug 22, 2026 10:04:36 AM
“Breakfast was fresh and tasted great. Very peaceful place nice view.”
Judith
·
Jul 25, 2026 06:19:02 AM
View more reviews
Hotel Mercy Reviews
“This hotel is just fine, but it's a bit of false advertising. The building is still under construction, and the walking path to the main strip of San Juan is”
Sonal
·
Sep 3, 2026 10:00:00 PM
“For the price it was good. Breakfast was included which was nice. Not to far from center area of town. Staff was nice”
Lizbeth
·
Aug 22, 2026 10:04:36 AM
“Breakfast was fresh and tasted great. Very peaceful place nice view.”
Judith
·
Jul 25, 2026 06:19:02 AM
“The view and stay were great overall.
Staff was very accommodating”
Jennahan
·
Apr 6, 2026 07:17:55 AM
“The hotel room was fine and having the free breakfast was really nice. We needed to communicate with them before we arrived due to a flight delay and we were hoping to get a partial refund for one night as it was refundable before a certain date and we couldn’t arrive on the date planned. However, communication with them was next to impossible, which was really stressful and so we couldn’t change the reservation. It was also really noisy outside the hotel overnight due to things beyond their control like fireworks, roosters, and dogs howling, but worth noting you might want to bring earplugs”
Margaret
·
Mar 22, 2026 04:02:35 AM
“The room was great”
Billy
·
Feb 15, 2026 08:52:09 AM
“Complimentary breakfast was good. Room was okay. The hotwater was very slow running due to the shower head being electric (on demand hot water) ”
ken
·
Feb 15, 2026 03:13:54 AM
“It was a very nice place very quiet. We got there after hours we were able to go in through the back door to the facility. We rang the bell, and the guy gladly came out to help us.
”
Isaac
·
Jan 28, 2026 08:25:03 AM
“The hotel is nice and customer service is great. One downfall is that you must shower during daylight to get hot water. There is also not much insulation in the walls, and lots of barking dogs around. But for the price its a nice place. ”
Matthew
·
Jan 27, 2026 10:49:29 AM
“This hotel is a great option with a top location. The room was big enough, the staff very friendly and the included breakfast was a nice feature. The town is tiny and you can walk anywhere, but we discovered a shortcut behind the property that took us to the pier, that was very useful on our way back to Panajachel. ”
Marco
·
Jan 24, 2026 03:52:01 AM
Good to know · before you book.
Check-in
Check-in start time: 3:00 pm; check-in end time: 9:00 pm
Check-out
Check-out before 11:00 am
Pet Policy
Pets not allowed
Child Policy
Children are welcome.
Stay length
1 Night minimum.
Booking
Discover and compare here; reserve with a trusted partner.
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
FAQs
Frequently asked questions
01 / 07
Is this Hotel Mercy pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
02 / 07
Does the Hotel Mercy have a swimming pool?
No, this Hotel Mercy does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
03 / 07
How much does it cost per night to stay in Hotel Mercy?
Best-rates for the Hotel Mercy starts from $46 per night with includes Balcony/Terrace, Security/Safety, Bedding/Linens, Guest Services, Breakfast, Child Friendly, Internet with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
04 / 07
Is Hotel Mercy a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
05 / 07
Is the Hotel Mercy wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Hotel Mercy has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
06 / 07
What is the minimum night stay policy for the Hotel Mercy?
Based on the information reported by the owner or manager, the Hotel Mercy indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
07 / 07
What cancellation policy is in place for Hotel Mercy?
Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Mercy are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
No, this Hotel Mercy does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
Best-rates for the Hotel Mercy starts from $46 per night with includes Balcony/Terrace, Security/Safety, Bedding/Linens, Guest Services, Breakfast, Child Friendly, Internet with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Based on the information received from our partner, the Hotel Mercy has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
Based on the information reported by the owner or manager, the Hotel Mercy indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Mercy are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Neighborhoods of San Juan La Laguna
Every few blocks, a different San Juan La Laguna.
From historic streets to leafy waterfront, each neighborhood offers its own way to spend a day in the city.
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