Hotel in Puerto de la Cruz

Hotel Puerto Palace | Hotel in Puerto de la Cruz, Canary Islands

Map-iconDoctor Cobiella Zaera, s/n, Puerto de la Cruz, 38400, Spain
8.6 · Fabulous 5199 reviews5199 reviews SonderSonder PoolPool Child FriendlyChild Friendly Wheelchair accessibleWheelchair accessible

La Orotava foothills, soft morning light, balconies with open views.

At this property
Air Conditioner Air Conditioner Pool Pool Designated Smoking Area Designated Smoking Area TV TV View View Wheelchair Accessible Wheelchair Accessible Ocean View Ocean View Balcony/Terrace Balcony/Terrace Oceanfront Oceanfront Accessibility Accessibility Transportation/Shuttle Transportation/Shuttle Security/Safety Security/Safety Business Services Business Services Sports/Activities Sports/Activities Bedding/Linens Bedding/Linens Wellness Facilities Wellness Facilities Spa Spa Restaurant Restaurant Bar Bar Guest Services Guest Services Entertainment Entertainment Child Friendly Child Friendly Heating Heating Hot Tub Hot Tub Internet Internet Laundry Laundry
Hotel Puerto Palace is a hotel in Puerto de la Cruz, set in a quiet residential area near the base of La Orotava valley. From here, you are within easy reach of the town center, local restaurants, shops, and leisure spots, while the day still feels unhurried when you return to the property. The setting gives you a practical base for time in the city, with the coast and downtown close enough for simple plans and flexible pacing. Inside Hotel Puerto Palace, the rooms are designed for an easy stay, with Family Suites, Doubles, and Singles available. Each space includes a private balcony, and some units feature views, seasonal air conditioning, a mini-fridge, satellite TV, and a safety deposit box. Bathrooms include a hairdryer and a make-up mirror, while the overall layout keeps the focus on comfort and privacy. You can settle in with the sense that the room works around real travel routines, from a quiet pause before heading out to a slower evening back at the property. Shared spaces add another layer to the stay. The gardens and terraces open onto two swimming pools, including one with a waterfall, along with two whirlpools and a children’s pool. There is also a rooftop terrace for adults, plus free WiFi throughout the property, panoramic elevators, and options for dining and evening music on site. Guests can also use wellness and activity facilities such as the gym, spa, mini-golf, table tennis, tennis, basketball, volleyball, and petanque, depending on what is available during the stay. In Puerto de la Cruz, Hotel Puerto Palace offers a calm, residential address with straightforward access to the surrounding city. It is the kind of stay that lets you move between quiet time at the property and easy outings nearby, then come back to a room and setting that feel composed and clear.
Arrivals & Check-in

18 plus check-in, balcony with ocean view, downtown 10 minutes away

Hotel · Puerto de la Cruz
Arrival
Minimum age for check-in is 18
Bath products
Hairdryer , make-up mirror
Design
Family Suites, Doubles and Singles, private balconies
Tech
Free WiFi , satellite TV , telephone
Bedrooms & Baths

Rooms with balconies, minibars, and seasonal air conditioning

Restaurant Restaurant Kid-friendly buffet Kid-friendly buffet Wine/Champagne Wine/Champagne Fruit Fruit Special diet meals (on request) Special diet meals (on request) Bar Bar Kids' meals Kids' meals Coffee house on site Coffee house on site Snack bar Snack bar Tennis equipment Tennis equipment
Property Amenities

A spa, hot tubs, and a rooftop terrace

Air ConditionerAir Conditioner
InternetInternet
Child FriendlyChild Friendly
Designated Smoking AreaDesignated Smoking Area
TVTV
AccessibilityAccessibility
Guest Reviews

Hotel Puerto Palace Reviews

“Estancia agradable y tranquila”

Antonio · Mar 12, 2026 07:00:00 AM

“Lived up to our expectations”

Muhammad · Jul 16, 2025 07:00:00 AM

“Leave the climate control of the rooms to your guests.”

Jun 14, 2025 07:00:00 AM

Good to know · before you book.

Check-in
The minimum age for check-in is 18
Cancellation Policy
Non refundable
Pet Policy
Pets are not allowed
Stay length
1 Night minimum.
Booking
Discover and compare here; reserve with a trusted partner.
From november 1 through april 30 in the dining room for dinner guests are required to wear long pants and sleeveless shirts are not allowedwhen booking half board, note that drinks are not included.
FAQs

Frequently asked questions

01 / 05
Does Hotel Puerto Palace have free WiFi?
Yes. Free WiFi is available throughout the property.

02 / 05
Are there pools at Hotel Puerto Palace?
Yes. The hotel has two swimming pools, a children’s pool, and a rooftop pool and whirlpool.

03 / 05
Is breakfast and dinner available on site?
Yes. The buffet restaurant serves breakfast and dinner, and you can also get a la carte lunch at the terrace and bar.

04 / 05
Are pets allowed at Hotel Puerto Palace?
No. Pets are not allowed.

05 / 05
Is Hotel Puerto Palace accessible for guests with limited mobility?
Yes. The property has wheelchair accessible facilities and facilities for disabled guests, along with elevators.

Yes. Free WiFi is available throughout the property.

Yes. The hotel has two swimming pools, a children’s pool, and a rooftop pool and whirlpool.

Yes. The buffet restaurant serves breakfast and dinner, and you can also get a la carte lunch at the terrace and bar.

No. Pets are not allowed.

Yes. The property has wheelchair accessible facilities and facilities for disabled guests, along with elevators.
Neighborhoods of Puerto de la Cruz

Every few blocks, a different Puerto de la Cruz.

From historic streets to leafy waterfront, each neighborhood offers its own way
to spend a day in the city.

US $128/ Night Best price guaranteed