Summary: Excellent place, very clean and nice and very friendly staff :)
Gregor
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Jan 4, 2026 11:55:25 PM
Summary: The staff were all friendly and welcoming. The rooms were small, but clean, cute, and comfortable. The breakfast was delicious. The view from the terrace was amazing. I'll definitely come back.
Hisashi
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Nov 3, 2025 07:36:24 PM
Summary: There's no doubt about it, the location and view of the mountains from our apartment was exceptional and that is what we paid for. I'm fairly sure that some of the rooms had been upgraded, but not our room. The bathroom door was frosted, heavy and so noisy that you had to hang on to it to open and close it. But it didn't end there...there was zero water pressure and very cold water. I had to take a bath instead of a shower so that I could get some lukewarm water to sit in. This was changed after I complained about it...and then it was scalding hot. The room needs major upgrading. I noticed that the apartment next to us had carpet on the floor which this place absolutely needed. And super tiny. I didn't even bother unpacking my suitcase even though we were scheduled to stay for 5 nights. We ended up leaving a day early. Please note that most of the places in Grindelwald will have a good view of the Eiger if they are on the side facing the mountains...you don't need to climb a hill to get that view.
On the positive side...Carolina and staff...they were wonderful! The breakfast was excellent. I can't say enough good things about how efficient, helpful and kind they were. I would return if Carolina and her coworkers were there, but I'd ask for a different room.
Jordana
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Oct 22, 2025 09:27:49 AM
Summary: First the main picture of a beautiful lake and mountain view is not from or near the hotel. The hotel is located on top of a hill without direct car access. Need to park and then hike 30 degree uphill for 5 minutes to reach the door.
One of the heater missing control knob but fixed the following day. There are sharp edge at bed and easy to get hurt in this tight room. The toilet bowl is right next to the shower drain pan that the corner of the drain pan make it uncomfortable to sit down. It is hard to describe though. The breakfast staff is nice and friendly. But the location and property do noy justiy the cost.
Jann
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Oct 19, 2025 12:45:45 AM
Summary: Lovely hotel. Great staff and breakfast and fantastic view of mountains. Just know that the 15 min walk from rail station is up the side of a steep mountain and it’s a car free area so no taxi and no hotel transport. Travel light.
teresa
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Oct 12, 2025 04:27:39 AM
Summary: My fantastic experience staying here – like many of the hotels, though in Grindelwald, there is a bit of a climb up the hill to get to the hotel. The hotel itself is well run and has excellent facilities. Very highly recommended.
Terrence
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Oct 11, 2025 01:47:04 AM
Summary: Nice location with great views.
Cong
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Oct 5, 2025 06:56:33 PM
Summary: Beautiful view! We loved the location and being able to walk to restaurants and just enjoy the beauty around us.
Robert
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Oct 1, 2025 09:55:00 AM
Summary: Breakfast was wonderful everyday. Hot water availability is dodgy
Russell
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Sep 27, 2025 08:11:47 PM
Summary: Great little get away. Caution: its a long walk uphill. Not easy for the eldery or those who are handicapped
Jack
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Sep 27, 2025 03:07:27 AM