Summary: The hotel must have been nice many years ago. It needs an update urgently. Not only the rooms but also the common areas. The restaurant has a variety of food, but only a few good options. Waiters just offer an okay service if you tip them in advance. Cutlery and plates were very old and often dirty. During breakfast you have to wait for cups to have coffee. But the breakfast food was very good, especially the homemade bread. The beach is very good with calm and warm water. The sunbeds were very old and broken. You have to fight for a spot on the beach or pool if the hotel is full. For an Iberostar hotel, I was expecting a much better service.
Amanda Sayuri
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Sep 26, 2026 05:36:13 PM
Summary: The rooms we stayed in on two separate occasions were a little basic, but the amenities made up for it. The staff were all extremely courteous and helpful. The dinner buffet was amazing! My favorite part of the hotel by far.
Wayne
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Apr 23, 2026 07:12:41 AM
Summary: The staff are wonderful, and I really enjoyed the dinner buffet. The rooms are rather basic but everything else made up for that!
Wayne
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Apr 17, 2026 01:05:04 AM
Summary: Beautiful Location on Yasmeen Hammamet and awesome customer service by the entire tran and Delicious Food on the Buffer I highly recommend it & I will go back again
Dr Samantha
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Apr 8, 2026 01:56:15 PM
Summary: Nice place to stay in Hammamet.
Jonathan
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Mar 28, 2026 01:06:47 AM
Summary: Room was great! The animation staff was excellent and so was the reception. Bar staff need some training in engaging. It is an okay property with limited choices in buffet with repetitive menu.
Jay
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Mar 2, 2026 12:27:28 AM
Summary: Good hotel , warm reception & clean room .
TARIK
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Jan 29, 2026 07:37:57 PM
Summary: Poor food, terrible entertainment, lack of any motivation from staff. Rooms poor.
Worst AI I have encountered
Philip
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Dec 20, 2025 01:13:33 AM
Summary: Was pleasantly surprised how lovely the hotel and tunisia was for the price we paid. The hotel doesnt provide anything but i guess at the price we paid shoulsnt complain but youd think. Water would be included. Really cheap to buy anyways so not an issue.
Clean and actually really decent fold for half boatd - no drinks included in dinner not even water.
kobita
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Dec 10, 2025 09:04:47 PM
Summary: My overall stay at the hotel was actually quite pleasant, thanks largely to the excellent service and the exceptionally warm, helpful staff. Every member of the team we encountered was friendly and professional, which made the general hotel experience positive.
However, my review must focus on the Superior Suite (the most expensive category), which unfortunately was the major flaw in our trip.
1. Unacceptable Location & Ambience: Despite reserving your highest-tier suite, the room was inexplicably located on the ground floor. While the size was generous, the overall design and furnishings felt more like a basic homestay or budget apartment, lacking the premium finishes, views, and exclusive feel expected of top suite.
2. Severe Noise Issue (The Dealbreaker): The absolute biggest issue was the noise. The suite is situated directly behind the evening music hall/performance venue. The soundproofing is extremely poor, making it virtually impossible to relax or sleep in the evening due to the continuous loud music and noise before 11pm.
In summary: The hotel staff and general service deserve high praise. However, the hotel needs to urgently address the location, fit-out, and severe lack of soundproofing in this specific Superior Suite. Paying a premium price for this sub-standard accommodation significantly detracted from an otherwise good hotel experience. The seaview suite could be a better option.
Chao
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Nov 23, 2025 06:03:30 AM