Iberostar Waves Creta Panorama & Mare | Hotel in Lavris, Crete

“Great staff very helpful. Hotel lacked irons and ironing boards in the rooms Television channels were limited and tv didn’t connect to your phone. Unfortunately, there was a foul sewer smell coming from outside the room. Food offering was very good”

“Really enjoyed our stay, my kids loved it. The hotel is lovely and has the most beautiful sunset form our sea view bunglalow and the bar area. The food was great, the all inclusive options were fantasitc and such great value. The cleanliness of the rooms and everywhere was impeccable. Thank you! We will deifnitely be back”

“They offered us a fully new renovated room however was in front of hotel entrance. We saw ocean view from an angle. The non smoking room we asked was fine but 2 neighbors smoked. Biggest issue. No beach!!!!!! Lots of pools and hotel is more for families. Restaurants closed ala carte. Italian restaurant disorganized and food was awful. We left after 2 bites. Buffet closes at 9:30 pm they clear up at 9. Day buffet opens 12;30 and closes 2. No food left for late birds that go to beaches and shop or excursions. The grounds are kept clean and maintained. That’s why we gave it a good rating. Front desk disorganized upon checkin. No checkin counter. It’s a mess and you have to present your passport 3x cause 3 different people bounce you at around. This iberostar does not represent others we’ve been at. ”

“Loved every second at this hotel. The staff are the stars of the show - nothing is too much trouble, aswell as the lovely new rooms, the gardens, the food, the view - outstanding. I don’t usually got to the same place twice but seriously thinking about coming again next year. ”

“We had several problems with getting lost at the property, no signs to orientation where you are. The management especially at night were constantly asking if we were lost again. We have been at other resorts in the Caribbean that were better laid out. But overall we had a family reunion with 36 people for our boy's wedding. Beautiful resort but need manager customer service review policy.”

“A wonderful holiday! Thank you so much to all the staff at Iberostar Creta Panorama e Mare, you are sensational in every way! We felt welcomed by family, we felt at home!”

“Lovely hotel, especially the newly renovated family bungalows. Very friendly helpful staff lovely wide selection of food and plenty to do for the kids and spacious pools. There was an issue with the aircon on the first day but the staff quickly logged it and was fixed by the next morning. Only thing they could improve on would be the pool tables and arcade, very dated most machines were broken but this did not take anything away from the stay which was lovely.”

“The bays for swimming and relaxing are great. It could however do with a few more sun shades and sunbeds by these bays. I also dislike the towels being left on sunbeds early in the morning - and the people not turning up until midday. ”

“Amazing resort, very friendly and inviting staff beautiful grounds. Lots to do and see. Food was amazing. Great spot for my wife and I during our honeymoon will come back again for sure ”

“We had an amazing stay, the grounds and coves were so beautiful, water so clear, staff so caring and friendly, plus great food and entertainment program. Thank you and we'll be back😊”