Koener Hotel & Spa | Hotel in Luxembourg Ardennes

Nice stop off. The room looked a little dated, but it was great vfm and just what we needed for the night.

Friendly staff, busy spa, great location.

Rooms where ok, beds good. One disturbing thing was that the fire alarm sounded on the evening, and then suddenly stopped while I was almost out with no further information why.

V

Very nice hotel. Room was great, comfortable and very clean. Restaurant was outstanding including the service. Great location , reasonable price. The only thing missing was a coffee machine or tea kettle in the room.

This was a nice hotel. The property is a little tired but not enough to cause a problem. Our room was very clean, big and comfortable. TV worked, but had no English language channels. One criticism would be no tea or coffee making facilities in the room. There was a safe for valuables in the room. The hotel has a good pool and spa centre. Staff in the hotel were friendly and helpful. The area was nice and quite. There are about 4 restaurants right next to the hotel offering a good selection of menus. We managed to park for free just outside the hotel, but spaces are limited. I believe parking in the hotel is approx 15 euros. Overall a nice pleasant comfortable hotel.

A gorgeous hotel in the centre of a small town. It was initially difficult to find and locate the entrance to the underground car park but this turned out to be very convenient and totally safe. Check-in was easy but we were surprised that the best way to reach our room was by going out of the front of the hotel to re-enter by another door. This was not a problem and the lifts were good. The room was excellent, with a nice view of the town square. It was large with a king size bed, and a very nice bathroom. The breakfast buffet in the restaurant was plentiful with a wide selection of hot and cold options. The spa was an added bonus. Overall, a superb hotel.

Beautiful hotel and lovely little city. Not the best service however. Slow checkin as there was a large number of people ahead at the reception. Caused us to check in too late to be able to get any food or even a sandwich

I had a perfect mini break! I arrived utterly exhausted after a 12 hours journey and was immediately upgraded! Facilities are excellent, the Spa was immaculate. Food was delicious and generous. The only negative was the need to invest in air conditioning.

The spa and breakfast exceeded the expectations. For the spa would have been nice to receive instructions for use at the beginning (for example, bring the towel from the room and at the end of your spa stay exchange it for a clean one). There is parking available but not free. The staff did not make that clear. The parking spots are pretty small. The only downside was the lack of clear communication from all staff.