Lakeside Lodge And Suites  |  Hotel in Chelan

Really nice breakfast. A little lost finding it but well worth it. Loved the bigger room facility the water! & the mini kitchen e en though we didn't use it much Great staff!

Room was good, for the price not exactly wow but I know it is due to the location and season. We had a one night stay, it is definitely not quiet past the quiet hours and the sofa bed as well as the bed left us kind of sore.

Very good stay, great buffet breakfast, so close to the lake to relax!!

Room was very clean. The location was great. It was our 4th time staying at Lakeside Suites. The staff were friendly and helpful. We always stay here.

The gentleman who checked us in was kind and efficient Other than that staff not particularly nice Rooms are good but overpriced and don’t think the breakfast will make it even because it’s not really great either Below average travel experience with above average pricing Enjoy

Our first time to visit Lake Chelan. We were so impressed. The front office was kind and considerate. Our room was amazing! Very clean! The Lakeside Lodge was just right for us. It also seemed very family friendly. We will return!

Bad experience with the concierge while checking in.The lady was not pleasant from the beginning i approached the reception. She greeted without a smile. And during the process I ask her if she needs the card for deposit/incidentals. She told me “No am going to charge you for the room” sounding irate.Then i told her to “wait a second, I’ll check my bank and hotel.com if it was charged during pre-booking online”. At that point i saw her look at the other employee and rolled her eyes. I was shocked to get such kind of treatment from a concierge staff for the first time ever in my whole life of traveling. I asked her “ i’d you just rolled your eyes on me? that is not acceptable, is it because am Asian?” She denied with the same unapologetic demeanor. But almost cancelled the booking but just took a deep breath and composed myself. When we were checking out the same lady was there, no greetings and she was looking down whole time while another staff was taking care of me. It was quick,didn’t even ask for my card. he just hand me a copy of my receipt,0 balance due. Otherwise, room was spacious and decent we got a scenic view. The free breakfast was not bad and yet another “unhappy staff”. she did not reply back when i greeted her good morning 2 days in a row. I am frequent traveler, know myself perfectly well as a sweet and bubbly person, always courteous and a pleasant guest to staff and everyone else thus so disappointed to experience such a bad customer service.

Bedbug !!!! Stayed in the lodge for 3 nights 5/18 - 5/21, and I found bedbug came home with me. It is awful. I don't think I will stay there again with such sanitization.

I've stayed here multiple times and it's always clean, nice breakfast, helpful staff. The rooms are spacious and we always enjoy looking out at the lake. Great location too.

The suites are provided with Kitchen, that are not new. unfortunately my experience I had plenty of ants walking around the top of the kitchen and on the walls. But the staff was very helpful, they changed the room immediately after I showed the pictures