Le Cinq Codet | Hotel in Faubourg Saint-Germain, Ile-de-France

Positive: All staff treated me and my dog VERY well. excellent service

Positive: Location was great! Easy to walk to alot of places and great restaurants.

Positive: Our room & bathroom

Positive: I truly enjoyed my stay at the hotel. The overall experience was charming, from the warm hospitality of the staff to the exceptional cleanliness of the room. The layout was thoughtfully designed, and the modern aesthetic of the hotel stands out positively when compared to many others. The boutique concept, especially the double-height duplex layout, creates a unique and inviting atmosphere that I genuinely appreciated.

Negative: However, there were a few aspects of my stay that were disappointing. I didn’t like that the wc is segregated from the main toilet and Unfortunately, there was no hot water in my room, despite requesting it twice during my stay. This issue was never resolved. What made the situation more uncomfortable was an interaction with a staff member during the night, who attempted to demonstrate that the water was “hot enough” by placing his hand under it. I found this approach unprofessional, as it felt dismissive and unnecessary to explain what constitutes hot or cold water to a guest. I maintained my composure throughout the exchange, but the attitude was not what one expects from a hotel of this standard. The following morning, I raised the issue again and expressed my willingness to change rooms if necessary, as I had specifically chosen this room for its bathtub placement next to the bed to fully enjoy the boutique experience. Unfortunately, this request was not accommodated, and the hot water issue remained unresolved until the end of my stay, which left me extremely unsatisfied. Additionally, the absence of ironing facilities was inconvenient. Being advised via a leaflet to purchase an ironing machine felt unfair for a hotel experience that otherwise presents itself as thoughtful and well-considered. While this does not mean I would rule out returning in the future, these experiences are certainly factors I would need to carefully consider. I hope this feedback is received in the constructive spirit intended, as the hotel has great potential, and addressing these matters would significantly elevate the guest experience