Les Sorbiers  |  Hotel in Heer

Enchanting property but rooms were average. Older but cozy. No elevator, no in room refrigerator or bottled water, no TV, no AC, no bug screens which were a serious issue given the heat wave and no AC. That said the price was very reasonable and the property is dreamlike so I'm glad to have been a guest.

Gorgeous location, views and the hotel.

Very good

do not know

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The room had 3 issues: 1. The water kept turning off which wasn't great whilst mid shower. 2. The water was sometimes brown when it did turn back on 3. The bed was extremely loud and squeaky. Every time I moved, my 8 month old would get disturbed. The breakfast was nice and it was a clean place with beautiful views. But im not sure i would stay here again. The staff could have given us something to make up for the water issue instead of pretending like it wasn't happening (until i mentioned it at checkout).

Hotel was away from town which was nice and quiet and relaxing. The down side to this was a larger party dominated the the only outside sitting area for food and drinks. They also filled up the only on site restaurant which led us to have to drive to town for our meals. Which ironically they can seat everyone for breakfast but not dinner. The other odd happening was we asked to stay another night and we were told the hotel was full. We ventured on and when we reached our new/next location i happened to look up Les Sorbiers and they had multiple rooms available just hours after our departure. Odd. Over-all we enjoyed our stay and maybe if we planned ahead we could have enjoyed a dinner at the hotel

It's a beautiful property, right next to Meuse river. The rooms are lovely too. There's no A/C or tea making facilities or a fridge in the rooms, but that's the norm in the Ardennes. There were a couple minor inconveniences, a loose door handle and an unexpected breakdown in the water supply, the latter caused me to cut short my stay (although they would have had it fixed in a couple hours). They were very nice and helpful about issuing a refund for the remaining days. I did very much enjoy my stay there - I'd say it's one of the lovelier places around Dinant (about 10 mins drive to Dinant)

Peaceful, pretty location in the country, right on the lovely river. Our room was large and comfortable with a terrace overlooking the grounds and river. However, the property was not well maintained, grounds were weedy and not cared for and structures needed painting. outdoor setting etc was worn and tired. Poor service. No amenities. No mini fridge. Not even water or coffee in the rooms. We asked for some additional hangers and were told that the two that were in our room were all that were allowed. No one working in the bar when we went in for a drink in the late afternoon. Service is not a priority at this hotel.