Lidingö Arena Hotel | Hotel in Islinge

Mmm

👍👍👍

Cutlery at the breakfast buffet were dirty :( otherwise my staying at the hotel was really nice.

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Terrible service, no explanations about anything (parking, breakfast, bathrooms) The room was filthy, I would not walk barefoot in it. A dirty, greasy frayed rug on the floor, disgusting. The private bathroom wasn't in the room, but down the hall. I was left to discover this by myself, no explanation was given. The parking was said to be hotel parking with a fixed price per day, but when I got back to the car I had a fine because it was a parking company facility and had to be paid completely separate (I asked about how the parking worked upon arrival and this wasn't explained at all) Breakfast was serviceable, but extremely basic and not what was advertised. Basic bread, butter, cheese, ham, hard-boiled eggs and scrambled eggs. There were literally only soup spoons to be found, so good luck stirring your coffee or eating your egg other than biting into it. If it was a dirt cheap place, I'd know what I was getting, but at 350€ a night, you expect some very basic minimums and they weren't there.

The staff at checking in at recptionwere rude, disinterested and not helpful at all. We were early for check in and we asked if we could leave our bags with him, we were told just leave them in the lobby where anyone could have access to them. He then proceeded to leave the re option area. There were no glasses or drinking cups in the bathroom or bedroom and when I went to reception to ask for them the attendant merely said "what do you expect at a 3 star hotel".... no apology! There was no TV remote either and we had to go down again to reception and when the lady rought 3 of them, she was not sure how to use them. The weekend breakfasts were very good, but on the Monday . morning the good loaves of bread were not there and when we asked for them were told they dont have have any and just walked away. Same guy, same attitude a d no apology. Definately can not give any recommendation.!!!! Disgusting behaviour.. Hotels.com please drop them.

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The hotl is very clean

For the price the breakfast was good enough. But the bed was uncomfortable. I didn’t sleep well because of the bed. Overall I liked the place and I will definitely come back.

Bra hotel.