Summary: We were very much looking forward to our stay at the Mare Resort but unfortunately our four nights were ruined as the hotel was being used to support the build of a massive stage and other supporting infrastructure for a concert outside the front door of the hotel. The noise and disruption to our use of the hotel as guests was totally unacceptable.
We received no prior warning that there may be this level of disruption to enable us to review our booking which again is totally unacceptable behaviour on the part of the hotel owners who we assume profited from renting space and rooms to the concert organisers. On this basis the hotel should have been closed to normal guests and rented totally to the concert organisers.
Other comments:
1. We were denied access to the hotel by concert security staff on a number of occasions and had to negotiate our way in!
2. Breakfast was very low quality produce served in a dimly lit meeting room with no outside windows.
3. The lifts were not working for extended periods.
4. Sound and lighting equipment were all over the place being moved to the third floor.
5. The only positive were the staff who were very apologetic and to be honest appeared embarrassed that paying guests were treated so badly.
Edward
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Jun 28, 2026 10:51:33 PM
Summary: Excellent location and super friendly staff.
Bhavin
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Jun 17, 2026 03:33:28 AM
Summary: Brilliant staff, very helpful and friendly…they truly made a difference. Plus, the Hotel is truly unique and very historic in the middle of Trani. We loved every second of our stay and highly recommend it to anybody who loves history, elegance, and a relaxing atmosphere.
Nihat
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May 18, 2026 05:19:30 PM
Summary: The room was too hot for a comfortable sleep. After the first night we were told that they would check to see about turning the heat off and the air on. We weren’t offered a fan to help sleep or any other help. Upon checkout we were told that by law, they couldn’t turn on the air conditioning until April 20. We checked out on April 18. The breakfast buffet was horrible. We tried it the first day and never went back. The rooftop terrace was closed for the season, even though the weather was warm. We would have enjoyed sitting there. The location was great and we loved the town. The hotel was on the verge of being dated and neglected. The management was unwilling to offer any help or compensation for our discomfort. We suggested they waive the parking fee. We never even received an apology for the sleepless nights.
Craig
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Apr 18, 2026 05:48:13 PM
Summary: Clean room, great view over the harbour, friendly staff.
Helen
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Feb 21, 2026 12:50:18 AM
Summary: .
Vinicius
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Oct 19, 2025 02:20:10 AM
Summary: Lovely hotel, staff were fantastic in making my stay seamless. Room was lovely; well finished, clean and tidy. Would recommend.
James
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Oct 18, 2025 04:06:35 AM
Summary: What a gem! Coming back very soon
Sarah
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Aug 23, 2025 04:51:15 PM
Summary: Marè is an amazing and fascinating building, perfectly located for the harbour and restaurants. Very comfortable rooms, although our ‘courtyard view’ was more of a brick wall which made the room a little dark. Breakfast served on the roof terrace was delicious with lots of choice of savoury and sweet pastries, bread, cold cheese, meats and fruit. It was disappointing that the roof top Solanza and spa area was closed and we were not aware of this before our stay.
Debbie
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Jul 23, 2025 06:41:52 PM
Summary: Perfect location and great rooms. Breatkfast on rooftop with amazing view of city. Only minus was a festival in front of hotel with a lot of noise until 24h.
Han
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Jul 6, 2025 06:27:39 PM