Memmo Alfama - Design Hotels | Hotel in Se

Great location. Cute boutique hotel. Very pleasant staff.

Very helpful staff, most with an attitude. Made the stay unpleasant at times. Very small pool but expected given the building and location. Staff not very knowledgeable about food and drinks served. Room cleanliness was okay though it was hit or miss if we got everything replenished like coffee, water, bath mat changed etc. was an ‘ok’ stay.

We had a wonderful stay and would happily come back. The hotel is beautiful, and every other member of staff we met was warm, welcoming and professional. They really made us feel at home! The only thing that slightly affected the first impression was the check-in experience. I felt that the staff member who helped us with our luggage and showed us to our room mainly addressed my partner, even though the reservation was in my name and we were both part of the conversation. It left me feeling a little overlooked. Apart from that, everything was excellent, and we truly enjoyed our stay. I would definitely recommend this hotel.

The staff were all amazing!

Pros: Excellent and helpful staff, always willing to help out with anything and any questions. 24 hour desk, so staff always there to help at any time. Clean hotel, well maintained and a wonderful terrace and pool, with lovely views of the town and river, although cruise ships were often moored to obscure some of the view of the river. Nice and strong shower in the room, always with hot water. Bed was comfortable with lots of lovely pillows. Cons: Breakfast was a bit hit or miss. It was more style over substance. Limited amounts of the choices on offer. One kettle between all the guests, which was not topped up very frequently. Also, on a couple of occasions, they ran out of spoons and all the guests had to wait quite a long time for them to be replaced. The fruit also ran out frequently as well. These issues were not down to getting to breakfast late either, we had breakfasts at varying times. Often there was only one member of staff at breakfast, who would frequently disappear into the kitchen for long periods. The sink tap in the room would reduce to a trickle if you wanted hot water, this was quite surprising in a 4-star hotel. Be aware that the hotel is at the end of a dead-end cobbled road and not all taxi drivers will drive down there.

Room size is a bit small.

This must be up there as one of the best hotels I’ve ever stayed in. Location is second to none. Staff were exemplary- nothing was too much trouble for them and the service was amazing. All very friendly and helpful. An oasis in the best area of Lisbon. I loved the fact that they had nothing plastic. Everything was reusable and environmentally friendly. Can’t recommend enough.

Great location, roof top patio, room and people

great experience, beautiful rooftop - the only one in Alfama!

Great boutique hotel in a beautiful location