Mercure Exeter Southgate Hotel | Hotel in Exeter, England

“Clean room and lovely staff, great amenities and location for a short break”

“Nice hotel, lovely refurbished rooms Would highly recommend”

“Staff were helpful and on hand. We had a wonderful stay.”

“It was ok here, nothing amazing to shout about though. Parking expensive at £16 and I thought the room was on the expensive side for what it was..”

“Great for families. The snack area near reception is great and pool is perfect and very chill and quiet. Lovely breakfast.”

“Good hotel but aircon wasn’t working and third floor lift out of action so have to walk far to get to third floor room.”

“In a nicely refurbished on room on the 3rd floor. Lovely decor. Could do with a shelf in the shower and the glass side is not long enough to avoid the floor getting wet. I”

“Excellent staff. Good clean, comfy, hotel in a fantastic location and with great facilities.”

“A very good team working here who are clearly understaffed. The room was not the best and looked tired. Socket shorted my charger, both the sink and shower plugholes were blocked, and the air-conditioning was broken on arrival (during a heatwave). The latter not their fault, they provided fans which helped. Lovely breakfast, pool and sauna were very nice and the reception administrator was very helpful after I reluctantly came down to complain about the aforementioned issues. Very understanding and I look forward to a better experience next month.”

“Faulty air con across the hotel made for a poor night’s sleep. Bathroom in need of some TLC and mirror covered in finger prints. Not great overall and so won’t be staying here again with so many other good options in Exeter. Reception staff doing their best but let down by maintenance and cleaning.”