Eastern Sofia mornings, soft mountain light, parking on site.
At this property
Air Conditioner
Parking
Pet Friendly
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Internet
Laundry
Mercure Sofia City is a hotel in Sofia’s eastern side, set for travelers who want an easy base with practical access to the city. From here, you are within reach of the National Museum of History, NDK, and Vitosha mountain, with Infinity Tower a short walk away and Bulgaria Mall nearby. The location also gives you a straightforward way to move between business plans and slower city time without losing connection to the center. Inside, the hotel offers 111 comfortable rooms and suites, giving you a stay that feels considered rather than crowded. Depending on the room, you can expect amenities such as air conditioning, internet, TV, and a balcony or terrace, along with kitchen access in some units. Toiletries are provided, and pet friendly options are available, making the stay more flexible for different kinds of trips. Shared spaces support an easier rhythm throughout the day, with a restaurant serving international cuisine inspired by local atmosphere, a bar, breakfast, parking, and EV charge station options. There are also wellness facilities, laundry services, guest services, business services, and wheelchair accessible features, along with transportation and shuttle options where available. Mercure Sofia City works well for business and leisure stays alike, with the kind of setup that lets you return from the city to a place that feels orderly, comfortable, and close to Sofia’s everyday movement.
Arrivals & Check-in
24-hour front desk, soundproof rooms, Infinity Tower 5 minute walk away
Hotel · Sofia
Arrival
Minimum check-in age 18, photo ID and credit card required
Bath products
Toilet with grab rails , Lowered sink
Design
111 rooms, suites
Tech
Free Wifi, Tv, Entertainment
Bedrooms & Baths
Comfortable, soundproof rooms for longer stays.
Where you sleep
· 7 Bedrooms
· 8 Bathrooms
Breakfast in the room
Bar
Wine/Champagne
Special diet meals (on request)
Kids' meals
Fruit
Restaurant
Accessible parking
Parking
Private Parking
Property Amenities
Comforts and facilities at this stay
Air Conditioner
Internet
Child Friendly
Parking
Pet Friendly
TV
Guest Reviews
Mercure Sofia City Reviews
Reviewer Type: Couple
Travel Purpose: leisure
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Antim
·
Oct 31, 2026 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Read More
Oktay
·
Oct 28, 2026 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Read More
Alan
·
Oct 25, 2026 07:00:00 AM
View more reviews
Mercure Sofia City Reviews
Reviewer Type:
Couple
Travel Purpose:
leisure
Antim
·
Oct 31, 2026 07:00:00 AM
Reviewer Type:
Solo Traveller
Travel Purpose:
business
Oktay
·
Oct 28, 2026 07:00:00 AM
Reviewer Type:
Family With Children
Travel Purpose:
leisure
Alan
·
Oct 25, 2026 07:00:00 AM
Reviewer Type:
Solo Traveller
Travel Purpose:
leisure
Positive:
* Modern, clean facilities
* 24-hour reception
* Fast room service
Negative:
* Housekeeping: My bed was barely made on several occasions, with the pillows consistently left out of place.
* Missing bath mat: After the first night, the bath mat was never replaced, so I had to use my hand towel instead.
* Broken bathroom dispenser: The soap dispenser was broken and was never repaired during my stay.
* Personal belongings: I found one of my belongings on the bathroom floor, underneath the sink. I have no idea how it ended up there, as I had kept all my belongings neatly organised.
* Minibar and checkout issues: Staff entered my room to check the minibar, but the two items I had consumed were never replenished or properly recorded. When I raised the issue, the charges were not even showing in their system, which made the checkout process unnecessarily long.
Finally, the restaurant experience was also disappointing. Perhaps this is a cultural difference, but I was uncomfortable with a fully enclosed area being designated as a smoking section, particularly when the windows could not be opened.
Overall, the hotel has good facilities and potential, but the attention to detail and service fell short of what I would expect from a 4-star hotel. Unfortunately, the repeated housekeeping issues and lack of proper follow-up made my stay less comfortable than it should have been
Summary: Disappointing service for a 4-star hotel
Claudia
·
Oct 24, 2026 07:00:00 AM
Reviewer Type:
Extended Group
Travel Purpose:
leisure
Positive:
Everything
Summary: Very comfortable and Amy
Atiqullah
·
Oct 12, 2026 07:00:00 AM
Reviewer Type:
Family With Children
Travel Purpose:
leisure
Positive:
It was very cozy and comfortable.
Negative:
Some of the reception staff were rather rude and unprofessional.
Additionally, locking the outdoor parking area is a very inconvenient decision, especially considering that the parking area directly in front of the hotel remains open 24/7. This is particularly frustrating for families with children, who may need access to their vehicles at any time, especially in case of an emergency.
Summary: Overall, we had a good stay
Angel
·
Oct 10, 2026 07:00:00 AM
Reviewer Type:
Couple
Travel Purpose:
leisure
Positive:
New place very clean
Negative:
Workers has attitute they are looking unhappy for some reson
hayrettin
·
Oct 9, 2026 07:00:00 AM
Reviewer Type:
Extended Group
Travel Purpose:
business
Richard
·
Sep 24, 2026 07:00:00 AM
Reviewer Type:
Solo Traveller
Travel Purpose:
leisure
Positive:
I stay for second time. And its good, clean and comfortable. The room is big enough and the bed is very comfortable. I like the location because its near my work but its also good location for the city centre.
Negative:
Eating in the restaurant or ordering in lobby bar requires a time and patience, it is happening very slow.
Здравка
·
Sep 20, 2026 07:00:00 AM
Reviewer Type:
Solo Traveller
Travel Purpose:
business
Dan
·
Sep 13, 2026 07:00:00 AM
Good to know · before you book.
Check-in
The minimum age for check-in is 18
Cancellation Policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.
Stay length
1 Night minimum.
Other Policy
Please note that pets will incur an additional charge of 25 eur per night, per pet. pets up to 6 kg are allowed, guests traveling with a minor may be subject to additional verification at check-in.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
Booking
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FAQs
Frequently asked questions
01 / 05
Is parking available at Mercure Sofia City?
Yes. On-site parking is available, including private and accessible parking, and there is also an electric vehicle charging station.
02 / 05
Are pets allowed?
Yes. Pets are allowed, but charges may apply. Pets up to 6 kg are allowed.
03 / 05
Does the hotel have Wi-Fi?
Yes. Wi-Fi is available in all areas, and free Wi-Fi is offered.
04 / 05
Is the property accessible for guests with mobility needs?
Yes. The hotel is wheelchair accessible and offers facilities for disabled guests. Accessible features include a lowered sink, toilet with grab rails, a raised toilet, and a bathroom emergency cord.
05 / 05
Does Mercure Sofia City offer airport transportation?
Yes. Airport pickup and airport drop-off are available, and airport shuttle service is listed.
Yes. On-site parking is available, including private and accessible parking, and there is also an electric vehicle charging station.
Yes. Pets are allowed, but charges may apply. Pets up to 6 kg are allowed.
Yes. Wi-Fi is available in all areas, and free Wi-Fi is offered.
Yes. The hotel is wheelchair accessible and offers facilities for disabled guests. Accessible features include a lowered sink, toilet with grab rails, a raised toilet, and a bathroom emergency cord.
Yes. Airport pickup and airport drop-off are available, and airport shuttle service is listed.
Neighborhoods of Rayon Triaditsa
Every few blocks, a different Rayon Triaditsa.
From historic streets to leafy waterfront, each neighborhood offers its own way to spend a day in the city.