Summary: An honest review from someone who lives in Bicol and want to promote the province better for tourism.
I’ve been through several luxury hotels but I find Misibis really less. Though the place was really nice, I don’t think I got the service I paid for. We lost water in our rooms not once but twice, felt so frustating. No one updated as after, I had to check it again myself. No follow-through. The service was so-so. The food was way too expensive for the taste/quality. The service was not as delightful compared to the others I’ve been to. There’s definitely a lot to improve.
Maybe my review will be better next time.
Sheila
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Sep 7, 2026 04:53:52 AM
Summary: Great and helpful staff beautiful pool and amenities
Sarah
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Jun 25, 2026 01:30:24 PM
Summary: Mindfulness
Susanne
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Jun 20, 2025 08:10:19 PM
Summary: The room seems like it was not ready when we got in our room. There were no bath towels, and no other toiletries set up. I just booked a standard room and it should have included robes, slippers, and hair dryer. None of these were available upon check in. I waited for more than 40 minutes after I requested the towels and had to do a follow-up phone call because I’d really wanted to take a shower. The staff are very friendly. The breakfast buffet isn’t the best either. The facility is gorgeous. We also own a property at the Misibis resort and wanted to visit our property. At first they said the person that holds the map isn’t available. Until I was very vocal with my disappointment, and miraculously, they found someone that took us to see our property.
Another complaint is that, they told us there is no wifi where our room was. They gave us a ridiculous/ stupid reason This is the 5th accommodation I have been for the last 3 weeks of my vacation and all of them had wifi. Even restaurants in the area offered free wifi and this high end resort did not.
Maria Catherine
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May 5, 2025 07:21:37 PM
Summary: Been here before. Loved it and still do. Will be back.
Glen
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Feb 3, 2025 04:48:31 PM
Summary: Beautiful place to stay
Tim
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Nov 7, 2024 05:46:21 PM
Summary: Only one restaurant, after 10 pm cannot order any food or drinks, everything closed. Floors in rooms too slippery. Beach side not clean.
Vitalii
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Sep 3, 2024 08:00:36 AM
Summary: My pros and cons about this hotel/resort
Pros: I flew down from California to stay here at this wonderful place and I have to say it was just all amazing don’t listen to the reviews online I stayed in a sea view room for a week and I felt like home everything was so convenient and the staff was amazing and fast I would highly recommend this place..
Cons: there isn’t much Cons besides the shower head being odd and shooting water all over the bathroom and getting everything wet so we used the hand shower head which is ok.. another con was the insects, occasionally we would get these big spiders all over the bathroom and centipedes crawling everywhere and my girlfriend would completely go crazy because she seen one lol another con was the inconvenience of the security guards almost getting me for coming into the security gate in a taxi because we went into town I mean it’s good the have really amazing security but come on we passed the security check checkpoint and they knew us lol but yea overall it was amazing! Highly recommend it!!
Angel
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Jul 29, 2024 07:34:31 PM
Summary: Nice resort. All different price levels of accommodation. We were in a premium sea view room which was very nice. The food in the restaurant was very nice and great service from the staff. All staff were very friendly and helpful. Overall a great place to stay and relax which is what we wanted.
Will be back.
Glen
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Jul 5, 2024 01:53:00 PM
Summary: The staff are excellent and always attentive to our needs. The hotel resort is clean including amenities and they surprised us with small cake during our breakfast to celebrate our 31st anniversary. I recommended Misibis Bay to my friend as a venue for their wedding due to the serenity of the resort
Jun 15, 2024 08:17:21 AM