Mount Irvine Bay Resort | Resort in Black Rock, Western Tobago

“This facility offers truly beautiful surroundings and impressive views, creating an environment with strong potential. However, the property would benefit from targeted investment to address several infrastructure issues that affect the overall guest experience. I hesitated to provide this feedback because the staff were exceptionally courteous, attentive, and consistently went out of their way to accommodate us. Their professionalism and genuine hospitality stood out. Despite the facility’s current limitations, the quality of service and the overall atmosphere were positive enough that I would choose to return.”

“It is sad to see where Mt Irvine is at. A once vibrant hotel it’s now like a ghost town. No one there. No vibrancy. Water available for a few hours per day, no appealing meals. The entire hotel needs a lift in appearance but it is clear that its potential is still there. Hard to recommend the hotel in its current form. I was disappointed. ”

“Breakfast menu was good. Friendly staff”

“Room was in good condition. Staff were extremely friendly and courteous and worked as best as they could within a the many flaws of the hotel. Ice machine broken, bar unmanned, room service every other day, ineffective communication between room and front desk (had to use WhatsApp) no tv (had to use your personal streaming like Netflix) and when it wasn’t working, no maintenance available until 11:00 pm that night. No food available at beach front bar on the first day. Shout out to Jamal who went over and beyond to accommodate for the flaws and made the stay bearable. Sad to see such a previously prestigious site in this condition. ”

“We had a lovely stay at Mt Irvine Bay Resort. The staff at the front desk (including Sarah and Joel) were friendly and professional. The hotel is beautiful and well kept. The rooms were clean and comfortable and the bathrooms were modern. There was a slight musty smell to the room but this was not a problem. The pool and beach access were great.The beach was lovely and as a hotel guest we got chairs and umbrellas. The beach music was a nice peaceful level such that you can feel the vibes but enjoy the serenity. The one pitfall with the hotel is the restaurant. I wouldn't recommend it to anyone. The staff do work hard but most are not trained to provide quality customer service. Breakfast on most days was a tenuous process where you felt like you were annoying the staff if you asked for a menu. Some things they just could not explain. Eg. the special wad saltfish....saltfish and what? Or when i asked what an item on the dinner menu was. No explanation...but maybe a roll eyes. It's such a pity because the restaurant area is a feast for the eyes....just not the belly. Dinner there is a let down as well. Unfortunately there is no kids menu. The waitress said she was new so she was unable to give any explanation to the menu. They eventually found a drinks menu but the bartender seemed unfamiliar with the drinks. Our last day there the breakfast came quickly and was good. Overall we would defintely return to the hotel but we would not have lunch or dinner in the restaurant.”

“Location is perfect. The property is beautiful clean, safe and the grounds are well kept. The breakfast is good and the staff is welcoming. Always a privilege to stay here.”

“The room was always clean. I especially enjoyed breakfast. The staff was friendly and helpful. 👍”

“Overall I probably won’t stay at this hotel again. Everything I wanted I had to get myself at the reception (towels…etc). The staff was lukewarm at best. Not that friendly. Additionally, while the property obviously was amazing in its day, it’s a little dated, and not well maintained. The main areas seemed deserted, and we only saw a handful of guests during our stay there. The best part of our stay was the beach. It was amazing. The water was serene and clean. Not crowded. As a member of the hotel you were provided a chair (no towels). There was a bar that opened later in the morning, and food was prepared at the canteen. The location is perfect. ”

“The room was clean and the staff was very courteous. I hope the hotel can return to the good days when my wife and I spent our honeymoon there 52 years ago. ”

“There needs to be many improvements. The rooms were okay but no regular housekeeping occurred and tv service/wi-fi did not work. Staff were friendly but there was not nearly enough staff and you could tell it was very hard for them to keep up with basic services. The pool was nice but there was never a bartender at the swim up bar so hard to enjoy it for too long. I could tell that this was once a beautiful resort but it is falling apart. So sad to see. Unfortunately, unless there were major improvements made, I would not stay at Mt. Irvine again and would not recommend it to others. ”