Nova Hotel Brooklyn | Hotel in East Williamsburg, New York

“nice room very comfortable. very close to subway. great restaurants in industrial area. staff needs so training. they are friendly but don't actually listen to your requests”

“Good option for the price—great location”

“Pros Street parking in front of the building is ideal for older vehicles. The hotel is modern, fairly priced, and pet friendly. Food delivery is easy, and the front desk staff are friendly. The room included a microwave, fridge, and well‑working AC. Check‑in and check‑out were smooth. My corner room on the first floor was quiet, though I kept the blinds closed for safety since it faced the street. Cons I paid in advance but was contacted several times about my arrival despite calling ahead. It was stressful for an anxious traveler and could be even harder for someone with limited service. The room had a noticeable pet odor; as someone who has had fur babies, I understand accidents happen, but simple green, baking soda, vinegar, or anything Arm and Hammer works well and is inexpensive. A floor steamer would also help. Walls showed stains, likely from pets, and could use fresh paint. The shower knob was loose with unclear temperature markings. No phone in the room made it impossible to call for assistance. Overall Impression The hotel’s presentation and cleanliness were commendable, especially the beautifully designed entryway. The property feels modern yet delicate. Despite minor issues, I’d recommend it, especially for guests traveling with pets. I’d stay again if the option of a room that hasn’t been occupied by pets becomes available.”

“Pros: Big bathroom, nice shower, comfy bed, mini fridge and microwave. They provided 4 water bottles (for 2 people) in our room. Nice large lobby on 2nd floor. Very convenient to the subway. Price was good when we booked it compared to other hotels in Brooklyn. Cons: Elevator from ground floor did not work so had to carry suitcases up the stairs to the checkin/lobby on 2nd floor. (this could be an issue if you have heavy luggage or can't walk up stairs). The surrounding area is industrial. View from our balcony was of a warehouse storage area with lots of metal scaffolding equipment. We heard lots of planes flying over the hotel.”

“Sam was great at front desk. Nice stay”

“The room and bathroom were very clean. Rooms are very small and amenities are minimal. The balcony rooms overlook a commercial storage yard. Lobby elevator was dirty and floor pealing. Barely three stars on my book.”

“This was an interesting hotel that didn’t feel well, hotelish. The lobby was very quiet but the staff were very helpful. The room was well appointed and the location was convenient for what I needed. There were nice amenities in the bathroom(toothbrush, soap, lotion) I didn’t sleep that well. It could have been because of the not-so-comfortable mattress or because I had a lot in my mind. Probably a bit of both. The rooftop bar was pretty with nice views but the drinks were way, way overpriced.”

“Very helpful staff & nice place”

“Unclear entrance, poorly clean, dirty shower and locker room not working properly.”

“The entrance was a little sketch. Empty room with stairs leading up to the lobby. There was a loud beeping sound as soon as you get into the door. There were marks around walls of the room. No cleaning staff came in to just handle the minor things around the room. Walls were very thin. NOT horrible but not ideal.”