Numa Berlin Drift  |  Apartment in West Berlin Centre

no reception, delay on the messages, one night someone stranger enter the colleague's room. the breakfast was very poor.

Since there isn't any physical staff I had to stay on the phone for a while getting info and made about 5 different calls before I could get checked in. Twice I tried to call from the airport and see if I could check in early and I was put on hold so long I didn't try. Getting in was a little difficult because I booked through Hotels.com so I wasn't automatically sent the info to get the code that gets you into the building. They said they would contact me if I could get into my room early, they didn't. I let myself in 20 minutes early into my room using the code. So apparently the room was ready early but they didn't tell me. The room itself was fine, all the basic amenities. The AC worked very well which is a plus. The bed was stiff and the pillows were very thin. The shower flooded the bathroom like it does with every hotel ever. The view from the 8th floor was cute. The door didn't lock completely behind me so one night I got home and just pushed my door open which was very concerning. Also at one point the door handle just came completely off the door. I also got a spam text via whatsapp asking for me to submit some card info to continue my stay. It was especially creepy since they had my phone number as well as the dates I was staying there. I notified Numa and they just said to report it, but I wasn't really sure where or how... Just pay the extra money and stay at a hotel with an actual staff, you will avoid the headaches I suffered.

I had a great time at this hotel. Super easy to get to and very close to shopping, grocery, and public transport options.

Easy check in. Easy service. Great stay

Great location and a terrific room. We had a large private balcony/deck with a view of Berlin. Highly recommend for short or long-term stays. We had four people so only having one restroom was a little bit of a challenge. It had a nice little kitchenette And an ideal location.

Dust bunnies, Unstable Internet, Lousy Communication via WhatsApp with no follow-up. Every time it was somebody different (Helen, Jana, Emma Adrian -- the list goes on) and nobody cared for a week to get bedroom light fixed. AC filters are not cleaned so dust bunnies everywhere, nobody clean, also not the kitchen sink. I was also asked to pay 10 Euros for what supposedly free weekly cleaning. I stayed there for over three weeks, great location in Schöneberg, you do hear the U-Bahn but it's OK. The unit has large windows.

The property was supposed to give me check-in instructions, but I never received them. It wasn't until I was outside the property at night that I scanned the front door QR code that I had to do things like scan my passport and fill out a digital form which felt very unsafe. There was a bug in my room that ended up inside my bag, little thing was quick too, it was hard to kill. The room was advertised to have a kitchen and stovetop, however that is only for the upper level, more expensive rooms. My room just had microwave and kettle, so it would be nice if they clarified. Other than that, it was a comfortable experience, the area wasn't too bad. Even in the darker evenings in January people were still out, it never felt too unsafe. Room needed a little bit more sweeping, but felt decently clean otherwise. Pretty good place for the price. Now that I know how to check-in and what to expect I would stay again, especially for the cheaper price.

A nice place. But the shower area is without doors. It can use a privacy door considering up to 4 people stay. Also Expedia site should use clear and accurate pictures is the rooms and bathroom.

T

Second time staying at this property. Great location, next to Ubahn, supermarkets. lots of places to eat, comfortable bed.